- Mass Markets (Killeen, TX)
- …are hiring an Experienced Client Services Manager to manage client relationships, ensure service delivery, and support account growth in our contact center. To be ... accounts. + Conduct regular business reviews and performance presentations. + Monitor service delivery and ensure adherence to SLAs and KPIs. + Collaborate with… more
- Mass Markets (Killeen, TX)
- …BPO contact center. This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple campaigns. ... + Manage overall contact center operations, including staffing, performance, and service delivery. + Lead and mentor team leaders, supervisors, and support… more
- Mass Markets (Killeen, TX)
- …laws, exceptional attention to detail, and a passion for delivering outstanding service to clients. This role involves providing expert tax advice, preparing ... clients via video, phone, and chat, delivering professional, friendly, and reassuring service . + Ensure all work complies with legal standards, ethical guidelines,… more
- Mass Markets (Killeen, TX)
- …will be responsible for managing day-to-day operations, driving performance, and ensuring service excellence across client campaigns. If you thrive in a fast-paced ... and Workforce teams to align on goals and improve service delivery. + Analyze performance reports and implement action...Diploma or degree in Business, Communications, or a related field (preferred). + 2+ years of experience in a… more
- Mass Markets (TX)
- …ideal candidate is a proactive leader who thrives in a fast-paced, service -oriented environment and brings a strong foundation in accounting best practices. You'll ... qualities: + Bachelor's degree in Accounting, Finance, or related field ; CPA or equivalent preferred. + 6+ years of...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (TX)
- …should possess the below qualities: + Bachelor's degree in Business, Marketing, or related field (MBA preferred). + 3+ years of experience in BPO sales, with at ... aggressive targets. + Strong understanding of BPO services, customer service , and outsourcing models. + Excellent communication, negotiation, and presentation… more
- Mass Markets (TX)
- …deliver measurable value. + Market Expansion:Identify emerging market trends and new service opportunities to expand the company's footprint in the BPO industry. + ... + Bachelor's degree in Business, Marketing, or a related field ; MBA preferred. + 10+ years of progressive sales...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (TX)
- …the below qualities: + Bachelor's degree in Business, Marketing, Communications, or a related field (MBA or equivalent is a plus) + 5+ years of proven success in ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico,… more
- United Airlines (Houston, TX)
- …to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. **Job overview and ... responsibilities** Senior Line Engineers are part of a service engineering team that provide 24/7 engineering technical support for United Airlines Worldwide fleet… more
- Mass Markets (Killeen, TX)
- …Generalist + Bachelor's degree in Human Resources, Business, or a related field (or equivalent experience) + Excellent interpersonal and communication skills + ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico,… more