- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …using an ITSM ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop /Laptop and thin client hardware. + Support peripheral devices (Printers, ... **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents… more
- SHI (Austin, TX)
- …of the following areas: + AWS Certification + Microsoft Certification + Google Certification + Desktop as a Service - DaaS The base salary for this position is ... a $15 billion global provider of IT solutions and services .** **Over 17,000 organizations worldwide rely on SHI's concierge...- in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and… more
- Cayuse Holdings (Austin, TX)
- …PDAs + Navigate using remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows OS, Microsoft suite of ... Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_**… more
- SAIC (Austin, TX)
- …users or customers including troubleshooting and solving issues with end-user devices and desktop applications. They will support field operations including ... fully restored + Ensures that the day to day field services operations meet SLAs and documents...60 days of hire **Required Experience:** + Prior Helpdesk, Desktop Support + Possess proficient analytical, problem… more
- HCA Healthcare (Austin, TX)
- … desktop equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Problems beyond the ... recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software.... equipment and software + Effectively works with customers, Service Desk and Technical Services personnel +… more
- Cardinal Health (Lewisville, TX)
- **_What IT Client Support contributes to Cardinal Health_** IT Client Support is responsible for providing Tier 2+ support for software and hardware devices ... priority and nature. + Configure, deploy, maintain, troubleshoot, inventory and support computer workstations, laptops, printers, mobile devices, phones and other… more
- Centre Technologies (Houston, TX)
- …and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage ... + Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports...+ 2+ years experience in IT related study or field . + Must possess basic knowledge and experience with:… more
- Pacific Program Management (Dallas, TX)
- …management platforms. Supports move and launch projects as needed. May supervise or support workplace services team members depending on area requirements and ... who puts their needs first, helping them navigate the landscape, tilting the playing field in their favor and giving them an insider's edge. Our mission is to… more
- Texas A&M University System (Canyon, TX)
- …work as a hands-on team member providing first and second level support services . Monitor and prioritize incoming incidents, and service requests as well as ... The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our workforce. This includes comprehensive… more
- Microsoft Corporation (Houston, TX)
- …modern endpoint environments. + AZ-104: Azure Administrator Associate - for core Azure services and governance. + AZ-140: Azure Virtual Desktop Specialty - for ... specializing in manufacturing, aviation, cybersecurity, and more-all united in their support of all Federal Agencies, including the US Department of Defense… more