- Wolters Kluwer (New York, NY)
- …a profit for the organization. May determine core business costs of service in support of pricing/tariff development. Evaluates effectiveness of pricing ... to adapt policies and programs and develop models to support small projects or the team. This is a...to recommend adjustments to pricing structures as needed, ensuring customer needs are met while maintaining organizational profitability. +… more
- Highmark Health (Albany, NY)
- …to develop and implement department strategic plans and action steps that support corporate strategic objectives. Defines service levels and monitors adherence. ... unit. Creates a team environment that promotes cooperation, empowerment, accountability, customer focus, and effective work relationships in order to realize… more
- Capital One (New York, NY)
- …of customer experiences, or contributing to publications in this field . + Partner with a cross-functional team of applied researchers, data scientists, ... industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering… more
- Centene Corporation (Queens, NY)
- …flexibility. **Position Purpose:** The Senior Director, Healthcare Analytics leads analytic service delivery by aligning strategic objectives with the development of ... the product leaders, lead the medical economics team, and support the business on all the Quality and Affordability...to analytic teams + Prioritize teamwork and manage executive customer expectations and relationships + Maintain alignment of team… more
- CUNY (New York, NY)
- …and effectively implementing initiatives to strengthen operational efficiency, accuracy and customer service . + Experience designing, implementing and managing ... Health Policy (SPH) is committed to teaching, research and service to create a healthier New York City and...develop and enhance structures, strategic plans, and practices to support SPH's mission, vision, goals, and priorities that will… more
- Whitney Young Health Center (Albany, NY)
- …and directed by the CIO. + Demonstrates excellence in both internal and external customer service . + Understands and is able to effectively communicate HIPAA ... operations and security of Whitney Young Health (WYH) in support of its stated mission. Please note, this is...IT services at all WYH sites through oversight of service level agreements with third-party vendors and service… more
- Animal Care Centers of NYC (Queens, NY)
- …High School Diploma or equivalent is required. + At least 1 year of customer service experience required. + Positive, compassionate attitude, and good computer ... eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction… more
- MTA (New York, NY)
- …combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Position Objective: The Labor Relations ... Administrative Manager is responsible for planning and administering all support activities for Labor Relations. Responsibilities include, but are not limited to:… more
- Capgemini (New York, NY)
- …Digital Customer Analytics, and Operational Analytics. **People Development** + Support the expansion and strengthening of the team through recruiting, training, ... thought leadership and innovative offerings as they relate to AI/Data Science, Digital Customer Analytics, and Operational Analytics. + Support the upskilling of… more
- Leviton (Melville, NY)
- …sessions and panels. Qualifications Technically savvy and adept at system configurations Customer - service mindset with a focus on candidate experience. Strong ... file feeds. Manage user access and provide training and support to new users. Lead end-to-end ATS implementation for...per year Technically savvy and adept at system configurations Customer - service mindset with a focus on candidate… more
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