- Confluent (Albany, NY)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority… more
- Veolia North America (New Rochelle, NY)
- …is responsible for the overall environment of the Meter Department, including office and field service operations for the New York Municipal Water Division of ... New York Division Meter Department(s), including meter leaders/foreperson and field service representatives. **Primary Duties/Responsibilities:** + Manage the… more
- Philips (Latham, NY)
- …Multi-vendor National Support Specialist (Siemens, RAD/RF) to provide on-site and phone support to the field service organization, as required, to ... and remote support . **Your role:** + Ensures Field Service Engineers (FSEs) use appropriate troubleshooting...within their region, taking a leadership role and instructing Customer Support Specialists (CSSs) and FSEs in… more
- NFTA (Buffalo, NY)
- …MINIMUM QUALIFICATIONS: A Bachelor's degree and four (4) years of experience in the field of Customer Service , Public Relations, or an equivalent combination ... with customer facing aspects of the 10-year Strategic Plan. Responsible for customer service and landside customer experience initiatives for the NFTA… more
- Warner Bros. Discovery (New York, NY)
- …write support content about WBD streaming products for our customers and our customer service team. This writer will prepare and craft content for global ... support content on social media that answers common customer questions and solves customer problems. +...Bachelor's degree in Communications , English, Journalism, or related field + 3-5 years of experience writing online help… more
- Suburban Propane (Syracuse, NY)
- …to New Hires during and following training to assist with Customer Service Representative (CSR) certification + Provide operational support by taking on ... This position is accountable for leading a team of Customer Service Representatives engaged in handling calls...GED required and Bachelor's degree in Business or related field preferred + Minimum 3 years customer … more
- SAP (New York, NY)
- …+ SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service , and marketing processes. + SAP Business Transformation Management (BTM) ... a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your...support in the role and is a critical customer -facing function within our Customer Success Board… more
- SAP (New York, NY)
- …**SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **SAP Business Transformation Management ... a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your... phases with your CSM team, that enhances your support in the CSM role, a critical customer… more
- Sartorius (Bohemia, NY)
- … technical queries and problems are satisfactorily addressed in alignment with the existing customer service levels. What you will accomplish together with us: + ... Professional, you will be responsible for providing expert technical support to customers and field engineering teams...for potential improvement, in a way that suits the customer . + Maintain accurate configuration control records for the… more
- Access: Supports For Living (Middletown, NY)
- …conducted in accordance with service plans. + Meets with individual's circle of support to ensure all programming needs are met and to problem solve any concerns ... Direct Support Professional Supervisor (STAR) Location: Middletown, NY, United...needed. + Creates, reviews and ensures the implementation of service plans. + Ensures that high-quality rehabilitative services and… more