- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …a desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical ... Service Desk analyst is responsible for resolving support requests as well as meeting customer ...Degree in Information Technology, Computer Science or a related field preferred. + 2-5 years of experience in information… more
- Iron Mountain (Albany, NY)
- …Partner with them to execute a strategic account plan as it relates to customer requirements (new sales opportunities, service level expectations, training of IM ... to ensure that they are consistently implementing systems that support the customer 's requirements. + Develops and...Bachelor's degree in Business, Marketing, Communications, or a related field . - 3+ years of experience in customer… more
- Amazon (New York, NY)
- …cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and unwavering support . We dive deep to understand each ... unique challenges, then craft innovative solutions that accelerate their success. This customer -first approach is how we built the world's most adopted cloud. Join… more
- Transdev (Garden City, NY)
- …Call for assistance as appropriate to control center using best judgment for solutions + Field customer questions regarding regular service or service ... type of response necessary + Implement corrective actions to support on-time performance via dispatching to field ...organized, and possess effective time management skills. + Proven customer service and interpersonal skills a must.… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... * Guide solution and sales play creation to enable field teams, solution architects, and customer success...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Cayuse Holdings (Albany, NY)
- …(5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer ... (M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- Veralto (NY)
- …clients and potential problems that may arise. + Passion for and deep understanding of customer service and business growth. + BA or BS Degree, in a technically ... across the customer 's business. Independently and in collaboration with the field sales team, ensure subscription growth and increased solution footprint. + This… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and relevant cross-functional areas to build strong relationships with field teams, and customers. By driving the adoption of...with the GenAI domain teams) - Develop and scale customer success programs through respective service domain… more
- Cardinal Health (Albany, NY)
- …update existing customer accounts after a fee schedule change. + Support price variance and A/R reduction initiatives. + Update Contracting Manual/ Policies and ... **_What Customer Contract Administration contributes to Cardinal Health_** Sales...preferred + 5+ years experience in Business Administration, Sales Support , Commercial Enablement, or related field +… more