- Capital One (New York, NY)
- Sr Director, Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- ServiceNow, Inc. (New York, NY)
- …this role: ** + Own the sales strategy for Services **(Professional services and Customer Success)** , aligning with all Field Sales, Partners, and Marketing to ... functions + Collaborate closely with Services Sales Pre-Sales, Services Delivery, Product Management, Customer Success, and Field Sales What Success Looks Like +… more
- Mirabito Energy Products (Binghamton, NY)
- …Coordinators. MANAGEMENT RESPONSIBILITIES- include and are not limited to: + Work with our Customer Service Team to oversee and coordinate completion of all ... their region. This position will require time in the field in support of field ...while providing our customers the highest possible level of customer service . + Ride and work with… more
- GE Aerospace (Schenectady, NY)
- …for assigned hardware's (ATA's), this includes responding to technical inquiries, author Service Bulletins and support customer technical communication. + ... you'll become the vital link between our customers, and Field Service Engineers (FSEs) across the globe,...services/installed base engineering + Ability to be on-call for customer support nights and weekends as needed.… more
- MTA (New York, NY)
- …combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Position Objective: The position is ... management system, to drive efficiencies in work processes and support organizational changes. + Participates in in-person events or...or similar CRM products. + Experience with social media customer service software. + Proficiency with Power… more
- Amazon (New York, NY)
- …to improve customer and employee experiences. You will lead cross-functional field teams in sales, solutions architecture, partner sales, product, and will work ... with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success. A CSS will run… more
- Confluent (Albany, NY)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and relevant cross-functional areas to build strong relationships with field teams, and customers. By driving the adoption of...'s enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer … more
- TEKsystems (Syracuse, NY)
- …Excellent written and verbal communication skills. ○ Strong IT computing and networking support background ○ Strong Customer Service , Communication, and ... to the field locations. - Responsibilities: ○ Provide software troubleshooting support (Level 2/3). ○ Coordinate troubleshooting and support with vendors. ○… more
- UKG (Albany, NY)
- …insights for leadership and business partners. Journey Mapping & CX Research Support customer journey mapping workshops and document end-to-end experiences. ... across Customer Success, Marketing, Product, and Sales. Personalized Engagement: Tailored support for customer system admins and primary contacts, enabled by… more