• Senior Coordinator, Quality Control

    Cardinal Health (Albany, NY)
    …years' call quality audit experience strongly preferred. + 3+ years' experience in a patient support program or hub field would be an asset. + Adverse Event ... Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and… more
    Cardinal Health (09/26/25)
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  • Managed Services Leader

    Honeywell (Pittsford, NY)
    …process optimization, and strategic planning to ensure our clients experience outstanding service quality, reliability, and support . **What are the challenges ... and mentor a high-performing managed services team, providing guidance, support , and performance management. + Drive customer ...Analyze service delivery metrics to optimize efficiency, service quality, and customer experience. + Manage… more
    Honeywell (09/24/25)
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  • Account Manager

    KPH Healthcare Services, Inc. (Albany, NY)
    …years' previous experience in Account Management, Client Service , or similar customer service -related field . **Special Conditions of Employment:** + Drug ... execution in providing clients and members the best possible service and support . Regular onsite meetings with...or similar field **Management Skills Required:** + Client/ Customer Service : Must provide timely and accurate… more
    KPH Healthcare Services, Inc. (09/22/25)
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  • Account Coordinator

    KPH Healthcare Services, Inc. (East Syracuse, NY)
    …the internal support of all clients for all aspects of customer service , account management, and quality assurance. Provides back-up assistance for ... **Overview** **Scope of Responsibilities:** Provide day-to-day support to ensure that the needs of ProAct...field . **Experience:** + Required: 2 years experience in Customer /Client Service + Preferred: 2 years experience… more
    KPH Healthcare Services, Inc. (10/02/25)
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  • Sr. Residential Counselor

    Villa of Hope (Rochester, NY)
    …High School Diploma or GED with 5 or more years of working in the human service /behavioral health field OR; + Associates degree in Human Services field with ... Manager, the Residential Counselor (RC) provides quality care and support for clients within the Residential Addiction Treatment Program,...3 or more years in the human service /behavioral health field OR; + Bachelor's degree… more
    Villa of Hope (07/21/25)
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  • Automotive Store Manager

    Monro Muffler/Brake (Waterloo, NY)
    …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communications skills to effectively communicate with ... Monro, Inc. is one of the nation's largest auto service companies and major tire retailer. We own and...in our retail locations across our many brands, in field management, and in store operations at our Store… more
    Monro Muffler/Brake (09/26/25)
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  • Automotive Store Manager

    Monro Muffler/Brake (Jamestown, NY)
    …and objectives. . Ability to problem solve, manage inventory, merchandising, and customer service . . Communications skills to effectively communicate with ... family of brands is one of the leading automotive service and tire dealers in the United States. We...in our retail locations across our many brands, in field management, and in store operations at our Store… more
    Monro Muffler/Brake (09/26/25)
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  • Automotive Store Manager

    Monro Muffler/Brake (Rochester, NY)
    …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communications skills to effectively communicate with ... family of brands is one of the leading automotive service and tire dealers in the United States. We...in our retail locations across our many brands, in field management, and in store operations at our Store… more
    Monro Muffler/Brake (09/09/25)
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  • Head of AI Engineering - Group Business

    Guardian Life (New York, NY)
    …Implement plan to engage customers, reducing unnecessary calls and improving customer self- service adoption metrics. + Collaborator Interaction: Engage with ... Ability to understand, analyze, and measure the impact of technology on customer self- service and operational efficiency. + Strong problem-solving, critical… more
    Guardian Life (09/23/25)
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  • Assistant Data Systems Manager

    NYS Housing Trust Fund Corporation (Albany, NY)
    …a high degree of confidentiality on sensitive data issues. Experience providing training and customer service support using an on-line This job description ... Data System Manager in their duties and provide technical support to ensure the efficient functioning of the system....report. + Self-starter; able to work independently; organized. + Customer service oriented. + Good written and… more
    NYS Housing Trust Fund Corporation (09/12/25)
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