- Emerson (Houston, TX)
- …interpreting electrical schematics and mechanical drawings, with strong problem-solving, communication, and customer service abilities. + Ability to travel to ... hands-on repair experience. This role is responsible for delivering technical support , diagnostics, and service for electromechanical actuators, both in-house… more
- ServiceNow, Inc. (Addison, TX)
- …vs. Customizations + Support the engagements efforts for Customer Service -specific process definition, re-engineering, improvement and gap analysis ... within the first 60 days) + Certified Implementation Specialist - Customer Service Management + Certified Implementation Specialist - Field Service … more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS is known for its relentless customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS… more
- Microsoft Corporation (Dallas, TX)
- …areas like incident management, support and enablement. We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI team, ... Senior Customer Experience Engineer with extensive experience in implementing Service Level Objectives (SLOs) monitoring solutions to top Azure customers. As a… more
- Cengage Group (Houston, TX)
- …attention to detail and ability to troubleshoot software issues + 1-3 years customer service or administrative support experience + Self-motivated with ... customer interaction to provide a memorable experience + Field incoming client support requests via phone...multitask and shift priorities when necessary + Helpdesk or customer service ticketing system experience a bonus… more
- WALTLabs.io (Spring, TX)
- …diagnostic abilities. + Communication: Clear communication of complex technical information. + Customer Service : Effective interaction and support for ... AI solutions. + Technical Leadership: + Provide deep technical expertise to support customer engagements, including technology advocacy, product and solution… more
- Cayuse Holdings (Austin, TX)
- …(5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer ... (M-F 8am-5pm EST) **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
- SHI (Austin, TX)
- … Customer Success Manager will analyze consumption reports, manage service delivery workflows, and maintain effective communication with customers and internal ... with customer objectives and drive co-selling opportunities + Provide support and direction to project teams to ensure successful delivery and synchronization… more
- Climatec, LLC (Irving, TX)
- …eligibility requirements, up to 10% out of area travel. + Strong proficiency with customer service , sales, and support ; being familiar with the face-to-face ... of 3-6 technicians. + 2+ years supervising or managing service technicians, in office, or field staff...support company growth objectives. + Advanced experience with customer relationship management, renewal and upsell of service… more
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