- Capital One (Mclean, VA)
- Sr Director, Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Capital One (Richmond, VA)
- Director, Product Management - Customer Fraud Products Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- GE Aerospace (Charlottesville, VA)
- …for assigned hardware's (ATA's), this includes responding to technical inquiries, author Service Bulletins and support customer technical communication. + ... you'll become the vital link between our customers, and Field Service Engineers (FSEs) across the globe,...services/installed base engineering + Ability to be on-call for customer support nights and weekends as needed.… more
- Confluent (Richmond, VA)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and relevant cross-functional areas to build strong relationships with field teams, and customers. By driving the adoption of...'s enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer … more
- Eaton Corporation (Sandston, VA)
- …you will oversee the day-to-day operations of the office, including field service manpower, engineering, and sales support for the operation. You will assist ... considerations. **What you'll do:** **In this role, you will:** * Provide technical support for Field Service Representatives and Operations Coordinators as… more
- Deloitte (Mclean, VA)
- …lead to support the functional design and delivery of Fusion Field Service Cloud implementations. You'll be responsible for gathering requirements, ... customer transformation by designing and implementing innovative experiences across customer service , sales, and field service . We blend strategy,… more
- UKG (Richmond, VA)
- …insights for leadership and business partners. Journey Mapping & CX Research Support customer journey mapping workshops and document end-to-end experiences. ... across Customer Success, Marketing, Product, and Sales. Personalized Engagement: Tailored support for customer system admins and primary contacts, enabled by… more
- Capital One (Richmond, VA)
- …the Strategic Customer Development team and cross-functional partners, including Product, Field Strategy, and CML Bank + Govern the process for gathering and ... Director, Strategic Customer Development - Business Cards & Payments (Remote-Eligible)...projects and programs concurrently. + _Successful_ track record managing Field teams, including recruiting, training, and coaching. **Capital One… more
- Fujifilm (Richmond, VA)
- …toner equipment customers based within an assigned territory. Manage day-to-day activities of Field Service Technician (FST), to meet internal and external ... customer problems + Manage daily activities of assigned customer support group + Develop strong working...10 + individuals + 3 + years of managing field service technicians for toner-based products +… more