- Philips (Norfolk, VA)
- …Multi-vendor National Support Specialist (Siemens, RAD/RF) to provide on-site and phone support to the field service organization, as required, to ... and remote support . **Your role:** + Ensures Field Service Engineers (FSEs) use appropriate troubleshooting...within their region, taking a leadership role and instructing Customer Support Specialists (CSSs) and FSEs in… more
- Confluent (Richmond, VA)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority… more
- Capital One (Mclean, VA)
- Price Comparison Customer Experience Product Manager, Shopping (Remote-Eligible) We are looking for an Alerts Price Drop Send Optimization Product Manager to join ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …a desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical ... Service Desk analyst is responsible for resolving support requests as well as meeting customer ...Degree in Information Technology, Computer Science or a related field preferred. + 2-5 years of experience in information… more
- NVR (Reston, VA)
- Customer Care Team Lead Job Category Customer Service Market Location VA - Northern Virginia Location VA - Reston Apply Now ... accountability and personal growth + Manage and respond to customer service issues via phone and email...system while speaking with callers + Coordinate directly with field warranty employees to develop a strategy for handling… more
- Nestle (Arlington, VA)
- …base is **Washington, DC.** This role is responsible for all facets of customer onboarding and continued customer service including equipment installation, ... Specialist** in the **Washington, DC and Northern Virginia area** to partner with Customer Account Leads, Distributors, and Service Teams, to onboard new… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... * Guide solution and sales play creation to enable field teams, solution architects, and customer success...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Cayuse Holdings (Richmond, VA)
- …(5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer ... (M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
- Amazon (Herndon, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and relevant cross-functional areas to build strong relationships with field teams, and customers. By driving the adoption of...with the GenAI domain teams) - Develop and scale customer success programs through respective service domain… more