- Concentrix (Richmond, VA)
- …problem-solving skills to manage complex technical challenges. + Strong communication and customer service skills. **Education:** + Bachelor's degree in Computer ... management. + **Technical Support :** Offer ongoing technical support and troubleshooting to ensure customer satisfaction....Science, Data Science, or related field , or equivalent work experience. The base salary range… more
- The Hertz Corporation (Richmond, VA)
- … various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights. + Service cross-functional peers and ... This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation… more
- CACI International (Sterling, VA)
- …Capacity, Availability, and Service Catalog providing continual process improvement support to the customer . + Collaborate with the Chief Architect, ... for driving service level and performance strategy, aligning with the customer 's documented strategy while supporting service optimization. The role demands… more
- Verint Systems, Inc. (Richmond, VA)
- … Specialist is passionate about fixing problems and providing above and beyond type of customer service . They have a high sense of urgency matched with the ... a professional manner while demonstrating the highest level of customer service . + Facilitate resolutions with Verint's...equivalent work experience + Minimum of 3-5 years of customer support experience in troubleshooting and resolving… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We are seeking an exceptional Customer Value Lead for the AWS Customer...degree in Business Administration, Economics, Computer Science, or related field ; MBA preferred - Experience with cloud technology adoption… more
- Sciolex Corporation (Chantilly, VA)
- …Provide NRO technical advice, subject matter expertise, coordination assistance, and reach-back support to NRO Field Reps and forward deployed personnel (and ... Support --10+ years of experience or College Degree in field . Job LocationsUS-VA-Chantilly ID 2025-2296 Category Professional Position Type Regular Full-Time more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer -first global service desk team. This is a hybrid role based in Chantilly, ... tickets assigned through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication… more
- Amazon (Arlington, VA)
- Description Customer Experience and Business Trends (CXBT) is looking for an Applied Scientist to join their team. CXBT's mission is to create best-in-class AI ... Build scalable solutions for real-time conversational experiences, including multilingual support , customizable personalities, and conversational turn-taking. - Develop data… more
- Capital One (Mclean, VA)
- Manager, Data Analysis- Customer Core At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry ... developing our brand in new and emerging markets + Leverage analytics to create a customer experience above our peers + Lead a team of talented junior analysts on an… more
- GE HealthCare (VA)
- …home office as well as onsite at our customer locations. To provide onsite customer support , candidate needs to be willing to work in the Richmond VA area. ... will be the primary liaison between the GE HTM service team and the customer 's IT &...support implementation of corrective action plans to resolve customer issues in a timely manner. + Identify potential… more