- ManTech (Herndon, VA)
- …work closely with the customer and impacted functional area leads to custom service to support customer request and requirements + Collaborate with ... **ManTech** seeks a motivated, career and customer -oriented ** Service Catalog Manager** to join...data to identify trends, opportunities, and areas for improvement. Support customer request through Task Order Award… more
- Shuvel Digital (Vienna, VA)
- …support and capabilities or similar + Desired - Call Center or front-line customer support experience + Desired - Knowledge of Navy Federal operations, ... Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible...ITIL (Information Technology Infrastructure Library) + Desired - Previous customer service in a fast-paced environment +… more
- Anywhere Real Estate (Virginia Beach, VA)
- …training, mentoring and development of existing team members; + Set specific customer support standards and objectives for the Business Applications Technical ... Support Team; + Contribute to improving customer support by actively responding to queries...team performance by providing visibility on how well the support team is meeting service level agreements;… more
- Fortive Corporation (Virginia Beach, VA)
- …and the ability to effectively manage several projects in development and in the field simultaneously + Excellent customer service and communication skills, ... and software. Primary responsibility for Gordian Account Managers is to provide support , training, for products and services centered around Job Order Contracting… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …tuition assistance * Wellness and Well-being programs \#CGIFederalJob \#ClearanceJobs \#LI-HR2 **Skills:** + Customer Service & Support + SQL + Python **What ... with the ability to effectively communicate technical concepts to non-technical users. * Customer Service : Strong customer service orientation, with… more
- EchoStar (Christiansburg, VA)
- …improvements, and drive data-informed decisions + Collaborate cross-functionally to enhance customer service processes and stay current on industry trends ... or a related field preferred + 5+ years of experience in a Customer Support role, preferably in the wireless industry. + 3+ years of experience… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …Proactively identify and report recurring issues or trends * Provide excellent customer service , ensuring customer satisfaction **Required qualifications to ... **Technical Support Specialist** **Category:** Service Desk /...CGI Federal is actively seeking a highly motivated and customer -focused Technical Support specialist to join our… more
- Chenega Corporation (Fort Belvoir, VA)
- …System Services. Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond to service requests, ... Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA...the ticketing system, and acknowledge the request to the customer . + Manage ticketing system, by ensuring that tickets… more
- Amazon (Manassas, VA)
- …The Generator Service Technician is both the technical expert and primary customer support contact to the customer , and is therefore responsible ... empowers you to own them to completion. The Generator Service Technician has safety, customer satisfaction, and...- Travel to designated sites and perform professional quality field service repairs consistent with company standards… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... allocation and project success. - Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. - Bridge gaps in team dynamics,… more