- Coinbase (Richmond, VA)
- …*What you'll be doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) * Manage ... issues at the root cause. * Represent and advocate for the customer across organizations to...cryptocurrency and Coinbase products * Advanced degree in business, finance , project management or client experience * NOTE: This… more
- My Plumber Plus (Manassas, VA)
- …A successful Residential Service Plumber is a skilled troubleshooter and customer advocate , swiftly diagnosing and resolving plumbing issues. You will ... + Educate and assist customers in choosing the best finance options and maintenance plans. + Show yourself as...Journeyman License preferred. + Backflow License preferred. + Excellent Customer Service skills. + Ability to diagnose,… more
- Autodesk (Reston, VA)
- …opportunity information + Meeting attendance and administration, as required + Coordinating with Finance team to rectify customer billing issues or concerns + ... with customers using GCPay to maximize retention while expanding usage of the product. Customer interactions, via Phone, Zoom and in person enable our ASM's to grow… more
- Seek Now (VA)
- …as its weakest link + Customer Advocate - you deliver excellent customer service to every homeowner, agent, and client you encounter Whom You are Not: ... experienced photographers with the capability and desire to provide amazing customer service while capturing outstanding visual representations of residential… more
- Amazon (Arlington, VA)
- …Experiment with and then scale successful deal levers to enable field sellers for self- service . * Advocate on behalf of deal strategies and plans with leadership ... to shape customers' end-to-end experiences with AWS. Across our key customer adoption success services - Training & Certification, Professional Services, Support… more
- Hilton (Mclean, VA)
- …You will lead your team to stay on top of the member experience through interpreting customer insight signals and be a fierce advocate for the customer as ... customers to Hilton through strong storytelling, top\-rated rewards, and unique customer experiences and partnerships\. You will create and lead the thoughtful… more
- SitusAMC (Richmond, VA)
- …Provide ongoing training and support to CRM users across sales, marketing, and customer service teams, ensuring best practices are followed. + **Data ... Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every...role is timely and critical as we integrate our finance and contract management systems with Salesforce to create… more
- Acxiom (Richmond, VA)
- …Enterprise. Demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from their investment ... to be able to identify and recommend specific solutions to achieve customer 's desired result. Holds direct responsibility for identifying opportunities and closing… more
- Acxiom (Richmond, VA)
- …to be able to identify and recommend specific solutions to achieve customer 's desired objectives and outcomes. Holds direct responsibility for identifying growth ... adopted for Acxiom product use and clients are maximizing value from product/ service investments. Handles escalations and coordinate across functional areas of the… more
- The Cigna Group (Richmond, VA)
- …RESPONSIBILITIES** + Manages complex contracting and negotiations for fee for service and value-based reimbursements with hospitals and other providers (eg, Hospital ... Credentialing, Legal, Medical Economics, Compliance, Sales and Marketing and Service . + Manages strategic positioning for provider contracting, develops networks… more