- Publicis Groupe (Chicago, IL)
- …analytics, and insights, content and creative production, communications and strategy, finance and marketing, and sociology, psychology, and other liberal arts ... client and media stakeholder audience. **Responsibilities** + Work with Associate Media Director to design and execute analytical plans to improve the effectiveness… more
- The Hertz Corporation (Springfield, IL)
- …operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function ... (SLAs, CSAT, cost-per-contact, etc.) + Managing vendor relationships, workforce planning , and technology strategy + Overseeing revenue-generating service channels… more