- Elevance Health (Richmond, VA)
- …manner. **Minimum Requirements** + HS diploma or GED + Minimum of 1 year of customer service or call - center experience; or any combination of education and ... Checks benefits for facility based treatment. + Develops and maintains positive customer relations and coordinates with various functions within the company to… more
- Amazon (Arlington, VA)
- …experienced and motivated Security Engineer (SE) to expand our Security Operating Center (SOC) and maintain security compliance in this working environment. The ... of security engineering throughout the organization * Fulfill regular on- call responsibilities. Amazon has a fast-paced environment where we...day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the… more
- CACI International (Sterling, VA)
- …opportunity available for a Network Designer supporting an Intelligence Community customer 's campus-area (CAN) and local-area (LAN) networks across multiple security ... performance but also proactively engineering solutions to address new customer requirements and emerging technologies. Responsibilities include troubleshooting network… more
- Otis Elevator Company (Lorton, VA)
- …existing customers + Serve as primary contact for timely resolution of customer needs surrounding inquiries + Develop build-on repair and modernization sales through ... sale of technical products requiring consultation + You have a strong customer and service orientation, including excellent interpersonal skills + You are… more
- CVS Health (Richmond, VA)
- …models (Single Session Consultation is very helpful) and Motivational Interviewing. + Call center work experience. + Experience in delivering services via ... and informational services. + Leverage advanced technology platforms to enhance customer experience, ensuring optimal outcomes by connecting members to the right… more
- System One (Ashburn, VA)
- …speech recognition, voice assistants, and AI-driven voice solutions) 2. Experience with call center platforms and voice channel optimization tools 3. Strong ... Bot Framework . Candidates must have experience within the financial services industry. Description: Seeking results-oriented Agile Digital Product...understanding of customer experience (CX) principles and strategies for voice interactions… more
- Truist (Richmond, VA)
- …loan systems. * Bankruptcy Phone Team Specialists with no prior bankruptcy and/or call center training. Take inbound calls from clients, attorneys, trustees, and ... 1. High School diploma or equivalent 2. 12 months of bankruptcy or financial experience and/or 3. Mastery of all skills expected at the Bankruptcy Production… more
- CACI International (Dulles, VA)
- …system. Monitor system status. Investigate and help resolve system issues. * Provide on- call off hours support * Devise test plans and procedures * Coordinate and ... * Evaluate software implementation of algorithms. * Work with customer representatives to gather input, ensure understanding, and allow...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- CACI International (Chantilly, VA)
- …seek new and innovative ways to improve application development + Provide on call support to mission systems as needed **Qualifications:** _Required:_ + Active Top ... sets + Familiarity with Restful web services + Strong customer service skills _Desired:_ * Experience with Rails, Ruby,...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- CACI International (Springfield, VA)
- …Test and Evaluation Operations Manager you will serve as a senior advisor to customer 's executive management team in a variety of capacities, to include + Provide ... items, and reports related to Blanket Purchase Agreement (BPA) Call Order actions. + Prepare, monitor, and distribute weekly...At CACI, we place character and innovation at the center of everything we do. As a valued team… more