• Network Operations Center (NOC) Lead

    CACI International (Springfield, VA)
    Network Operations Center (NOC) Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... We are seeking an experienced and skilled Network Operations Center (NOC) Lead to oversee our 24/7 NOC team....and mentorship to NOC team members + Participate in on- call rotation for after-hours support. **Qualifications:** + TS/SCI with… more
    CACI International (07/26/25)
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  • Director, Business Process Ownership - Claims…

    USAA (Chesapeake, VA)
    …management experience. **Process Expertise:** + In-depth knowledge of the end-to-end Status Call process. + Customer service expertise for positive customer ... USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We… more
    USAA (08/22/25)
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  • Senior Data Center Infrastructure…

    Amazon (Herndon, VA)
    …site/equipment failures. Directly support operational issues escalations including some on- call event support. - Contribute to regular Colocation availability ... CoDeS enables efficient, consistent, and lower-risk capacity deployment to meet customer needs. Their work is fundamental to streamlining the capacity ingestion… more
    Amazon (09/05/25)
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  • Engineering & Facilities Operations Manager…

    Target (Suffolk, VA)
    …holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits ... to optimize use of material handling equipment, manage external contractors, be on- call for emergencies, handle multiple projects and daily activities, and meet… more
    Target (07/03/25)
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  • Remote Mortgage Customer Service…

    Mass Markets (VA)
    …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... answer customer questions + Create and maintain customer CRM records with accurate call details...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (08/28/25)
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  • Auto Finance Customer Service Coordinator…

    Capital One (Richmond, VA)
    …**:** + High School Diploma, GED, or equivalent certification + At least 2 years Customer Service or Call Center Experience + At least 1 year ... their financial goals + Strive for first call resolution, and take true ownership of customer...auto finance experience + At least 3 years of Customer Service or Call Center … more
    Capital One (09/06/25)
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  • Customer Resolution Representative

    Wells Fargo (Roanoke, VA)
    …work experience, training, military experience, education **Desired Qualifications:** + 2+ years of Call Center experience + Ability to read and interpret legal ... you. **About this role:** Wells Fargo is seeking a Customer Resolution Representative to join the Case Management team...work effectively in structured but flexible, adaptable and changing, call center environment + Excellent written and… more
    Wells Fargo (09/05/25)
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  • Customer Experience Specialist I

    SolomonEdwards (Richmond, VA)
    …Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, ... are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. -… more
    SolomonEdwards (08/15/25)
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  • Associate Customer Service Representative…

    Wells Fargo (Roanoke, VA)
    …employees **Required Qualifications:** + 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through ... + Ability to execute in a fast paced, high demand, metric driven call center environment + Excellent verbal, written, and interpersonal communication skills… more
    Wells Fargo (09/04/25)
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  • Remote Insurance Customer Service…

    Mass Markets (VA)
    …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (07/08/25)
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