• Customer Service Associate (Bilingual…

    PSEG Long Island (Melville, NY)
    …in the Utilities and Energy industry as a Customer Service Associate at our Call Center in Melville, NY. **Job Duties & Responsibilities** Answer inbound calls ... in a fast paced, high volume Call Center . Positively interact with customers concerning...and explain to customers often offering various solutions. Makes financial decisions to protect/collect revenues and adjusts customer accounts.… more
    PSEG Long Island (07/18/25)
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  • Supervisor, Office of Crisis Services

    City of New York (New York, NY)
    …mental health crises or seeking mental health support. Drawing upon their expertise in call center operations, as well as their analytical and clinical skills, ... application of quality assurance standards for NYC 988 Crisis call center and other assigned programs. -...by utilizing a standardized tool to assess a statistically representative sample of inbound and outbound contacts (including calls,… more
    City of New York (05/22/25)
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  • Customer Care Supervisor

    Suburban Propane (Syracuse, NY)
    …Uses this information to drive continually improving results of individuals, team and center . + Evaluates and scores call quality performance based on ... Demonstrates effective oral and written communication skills + Familiar with contact center technology: ACD, WFM, IVR, Call Recording/Monitoring Suburban Propane… more
    Suburban Propane (06/17/25)
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  • Service Rep Member / OPEIU

    Highmark Health (Albany, NY)
    …Two (2) years Customer Service related experience in a high volume call /contact center is preferred. Required Knowledge/Skills: 1. Must meet qualifications ... :** Job Summary Provides quality customer service in a high volume contact center to include providing complete, accurate and timely responses to inquires from… more
    Highmark Health (07/29/25)
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  • Box Office Supervisor- PT- The Bell House

    Live Nation (Brooklyn, NY)
    …public + Modify, maintain and update all customer database files + Develop and maintain call center phone system, and keep current all phone menus and calendars ... + Organize/Manage daily & nightly Box Office operations (Will Call , Guest List, Ticket Sales, Ticket Scanning, etc.) +...Participate in all on-site venue meetings as needed II. Financial / Cash Handling + Ensure that venue staff… more
    Live Nation (05/15/25)
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  • Pharmacy Access Rep III - Community Pharmacy

    University of Rochester (Rochester, NY)
    …in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . Triages patient calls to appropriate party. Answer incoming calls ... and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall management of… more
    University of Rochester (06/18/25)
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  • Medical Director, Global Medical Affairs, Early…

    Otsuka America Pharmaceutical Inc. (Albany, NY)
    …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... so that others can too." Patients are at the center of our purpose as we seek to discover...within the CNS TA. + Act as a company representative and advocate in relevant medical and scientific communities… more
    Otsuka America Pharmaceutical Inc. (07/16/25)
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  • FT Residential Manager - New Paltz

    Gateway Hudson Valley (New Paltz, NY)
    …and monthly billing to ensure quality of services delivered and program financial solvency. Review and submit monthly billing notes for reimbursement for delivered ... notes for services given. + Responsible for all entitlement, financial , and program records. + Ensure residents' monthly benefit...ensuring that program rent is received from residents (or representative payees) each month in a timely manner. +… more
    Gateway Hudson Valley (07/16/25)
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  • Workforce Analyst

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …supporting DoD and/or federal government contracts/programs + Experience supporting large call center operations + Ability to effectively build positive ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video… more
    ASM Research, An Accenture Federal Services Company (06/03/25)
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  • Medicaid Helpline Agent

    City of New York (New York, NY)
    …Specialist II to function as a Medicaid Helpline Agent in the DSS Infoline/Helpline call center . OCS is recruiting for fifteen (15) Eligibility Specialist II to ... TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. Infoline is HRA's telephone service center , which provides information on HRA's programs to the general public. Infoline… more
    City of New York (05/14/25)
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