- Amalgamated Bank (New York, NY)
- …Skills and Experience Required: + Minimum 3- 5 years' experience within Financial Service industry and/or Call Center environment + High School Diploma ... + Serve as back-up/overflow to provide technical and operational call center support to business clients for...and daily in-person attendance is required for, the contact center , branch service roles, and general services… more
- Northwell Health (Melville, NY)
- …experienced and compassionate Director, Financial Services to lead and optimize our financial services call center operations. This pivotal role is ... a deep understanding of healthcare revenue cycle management, medical billing processes, and call center best practices. You will be instrumental in ensuring… more
- CVS Health (NY)
- …or equivalent required, some undergraduate education preferred + 1 year of customer service experience, call center environment experience preferred + A ... with heart, each and every day. **Company:** Oak Street Health **Title:** Contact Center Service Advocate I **Location:** Remote **Role Description:** The CC… more
- Broadview FCU (Albany, NY)
- …+ Minimum of two (2) years of people supervisory experience in a call center is required, preferably within a financial institution such as a bank or credit ... to the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal...to make informed decisions and drive improvement. + Utilize call monitoring and reporting tools to analyze trends, identify… more
- Broadview FCU (Albany, NY)
- …+ Strong problem-solving skills and attention to detail. + Proficient in using call center software and computer applications. + Flexibility to work various ... off durring the week. Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative service and assistance to… more
- City of New York (New York, NY)
- … Call Center progress, outcomes and developments and solicits input for Call Center service improvement. - Oversee responses to Freedom of Information ... MUST BE PERMANENT IN THE ADMINISTATIVE STAFF ANALYST CIVIL SERVICE TITLE The Department of Social Services (DSS) is...Administrative Staff Analyst NM-I to function as Director of Call Center Operations who will: - Direct… more
- TEG Federal Credit Union (Fishkill, NY)
- …is the opportunity for you. What you'll do as a Call Center Representative (Responsibilities): Handle member service requests such as address changes, check ... Federal Credit Union , we're more than just a financial institution - we're a team that cares for...What we're looking for (Qualifications): 1-3 years of customer service or banking experience ( call center… more
- Humana (Albany, NY)
- …put health first** The IT Vendor Management Lead - Network, Telecom & Call Center Platforms is responsible for managing mission-critical suppliers that support ... the company's enterprise connectivity, unified communications, call center operations, and network resiliency. This role oversees large carrier agreements,… more
- WMCHealth (Hawthorne, NY)
- … Representative Company: NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Service /Trades Department: Call Center Union: No Position: ... is responsible for answering phone calls to the COVID Call Center or APS Service ...Responsibilities: + Verifies and updates current patient information (demographic, financial , and clinical) in Cerner. + Schedules future appointments… more
- TEKsystems (White Plains, NY)
- …WHITE PLAINS, NY (IN OFFICE, NOT REMOTE) $21/HR Qualifications: + 1 year of call center customer service experience + BILINGUAL SPANISH/ENGLISH + Microsoft ... IMMEDIATE BILINGUAL SPANISH CALL CENTER REPRESENTATIVE NEEDED, START NEXT...clients & customers regarding pension plans, healthcare plans, and financial information -Receive upward of 100-150 calls per day… more
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