- University of Rochester (Rochester, NY)
- …Access as required by departmental needs. + Sets the standard for customer service , accuracy, and efficiency in the Outpatient Access work areas. + May take ... supervisor for updates to workflows. + Serves as a role model for excellent customer service to patients and their families, providers and staff. + Serves as a point… more
- Broadview FCU (Buffalo, NY)
- …and empathy within a call center environment . This role supports financial transactions, investigates fraud, manages fee refunds, and ensures compliance with ... complaints and disputes with professionalism, empathy, and care. + Process financial transactions, open/close accounts, and manage debit/ATM cards and disputes. +… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500011 Patient Financial Services Work Shift: UR - Day (United States of America) Range: UR ... on disputed, unpaid, underpaid, or overpaid insurance or contracted service accounts in order to bring about prompt account...Determines when to change the account to a self-pay financial class after a review of previous efforts has… more
- University of Rochester (Rochester, NY)
- …for approval including prior authorization, and helps enroll patients in financial assistance programs and arrange timely delivery of the medication. Facilitates ... matter expert available to patients, providers, and other staff about financial assistance resources, including PAPs, grants, foundations, manufacturer coupons, and… more
- University of Rochester (Rochester, NY)
- …all aspects of the process which has direct, multifaceted impact (quality, financial , patient satisfaction, etc.) on patient scheduling, treatment, care and follow ... scheduling, linking referrals and ancillary services for the assigned specialty service . Provides patients with appointment and provider information, directions to… more
- M&T Bank (Williamsville, NY)
- …expanding relationships **Education and Experience Preferred:** Minimum of 2 years' banking/ financial services customer service , sales or related experience ... **Overview:** Serves as voice of the Bank by providing an outstanding service experience for inbound and outbound customer servicing events. Responds to incoming… more
- ITW (Albany, NY)
- …+ Manages all assigned assets according to company policy (ie automobile, financial instruments, and service equipment). + Maintains current knowledge and ... customer satisfaction, efficiency of operation, revenue generation, margin levels, and service contract performance. + Diagnoses equipment problems to the major… more
- Amalgamated Bank (New York, NY)
- …Knowledge, Skills and Experience Required: + Minimum 3- 5 years' experience within Financial Service industry and/or Call Center environment + High School ... Amalgamated Bank is seeking a Sr. Contact Center Representative ! This is a highly visible, high-impact team...customer refunds in accordance with procedures + Fulfill customer service requests in accordance with policy and procedures +… more
- Daisy Brand (NY)
- …in all aspects of our business operations. In 2008, the Foundation for Financial Service Professionals awarded Daisy the prestigious American Business Ethics ... Retail Sales Representative - Peekskill Job Details Job Location Peekskill,...and is the largest sour cream brand in food service , military, and club. It is recognized by consumers… more
- Stony Brook University (Stony Brook, NY)
- …professional, respectful manner with internal and external customers, provides excellent customer service to patients and visitors. The Representative adheres to ... Patient Access Representative - Emergency Room (Days 7a-3p) **Position Summary**...systems and other means, taking payments at point of service . + Provides financial guidance and excellence… more