- Walmart (Sunnyvale, CA)
- …equipped to do the best work of your life. Walmart's Enterprise Business Services (EBS) is a powerhouse of seven exceptional teams delivering world-class technology ... solutions and services making a profound impact at every level of...customer care team is dedicated to providing exceptional cutting-edge agent tools for customer care business. We've developed a… more
- Coinbase (Sacramento, CA)
- …or regulated environments. *Nice to haves* * Experience in fintech, crypto, or financial services . * Experience with automation, machine learning applications in ... onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a...Analytics to lead a team of analytics engineers in service of our Consumer CX operations, including Core, Social,… more
- Eliassen Group (Sacramento, CA)
- **Sr. Scrum Master** **Anywhere** **Type:** Contract **Category:** Scrum Master **Industry:** Financial Services **Workplace Type:** Remote **Reference ID:** JN ... in optimizing the delivery of high value products and services to our customers. You will work directly on...and organizational levels. + You are a proven change agent capable of enabling teams and individuals from across… more
- Coinbase (Sacramento, CA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services , tools and ... onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a...Attendance is expected and fully supported. * *Team*- The Agent Productivity Tools (APT) team is a vital part… more
- Amazon (Santa Clara, CA)
- …to improve customer experience. We are working on development of multi- agent architecture systems as well as developing methodologies for their evaluations. ... In addition, we are building services to capture customer insights from a wide array...various ways of leveraging data to influence product and service offerings - for almost every business at Amazon… more
- Panasonic North America (San Diego, CA)
- …+ Manage relationship with 3PL and internal customers **Logistics** + Change Agent for creating, deploying and adopting effective supply chain business processes, ... ideas and concepts to create unique and alternative solutions operational service and performance gaps. + Effectively support transportation policies and guidelines… more
- The Walt Disney Company (Santa Monica, CA)
- **Disney Direct to Consumer (DTC) includes premium streaming services with Hulu, a premium streaming service that offers premium originals, current season TV, a ... of internal and external teams** + **Enforce key performance metrics, including service levels, agent /operational productivity, and response times across Hulu,… more
- IHG (Santa Monica, CA)
- …hotel, you play a vital role in upholding our commitment to exceptional service and creating an atmosphere of tranquility and sophistication. **A little bit about ... your day:** Reporting to the Guest Services Manager, every day is different, but you will...different, but you will mostly be: + Promote Regent's service philosophy and style through our people attributes. +… more
- Amazon (San Francisco, CA)
- …About Amazon Music: Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized ... that serve all listeners with our different tiers of service : Prime members get access to all the music...transform our CX into a smart, emotionally intelligent (digital) agent helping customers find audio content using their own… more
- Palo Alto Networks (Santa Clara, CA)
- …deployment, maintenance, upgrade, scaling, monitoring, and optimization of critical InfoSec services . + Implementing and maintaining robust ** Agent deployments** ... account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a… more