- Mass Markets (Savannah, GA)
- …Protect sensitive customer data and comply with privacy regulations. + Use internal systems and knowledge bases to support customer needs. + Stay current with ... training materials, system updates, and policy changes. + Meet attendance, performance,...with high accuracy. + Ability to multitask across multiple systems and screens while engaging with customers. + Familiarity… more
- Mass Markets (Hinesville, GA)
- …first-call resolution through problem-solving and effective call handling. + Research systems to find missing information as applicable; coordinate with other ... + Accurately document and process customer claims in appropriate systems . + Lead fact-finding discussions to determine the best...Word, Outlook) + Basic understanding of the Windows operating system + Highly reliable with the ability to maintain… more
- Mass Markets (Garden City, GA)
- …or engineering teams. + Document all interactions and solutions in the ticketing system . + Maintain up-to-date knowledge of products, services, and system ... helpdesk experience in a contact center. + Strong knowledge of operating systems , browsers, and common software. + Excellent communication and customer service… more
- Rubrik (Atlanta, GA)
- …leadership and subject matter expertise on Rubrik's products, distributed architectures, file systems , and competitive storage offerings in the SAN product space. + ... the US Federal Government's interests: + Know, acknowledge, and follow system -specific security policies and procedures; + Protect data and individual privacy… more
- Mass Markets (Hinesville, GA)
- …issues + Manage customer accounts and process orders accurately using our systems + Follow scripts, policies, and procedures to ensure consistency and compliance ... to appropriate team members when needed + Stay current with training, system updates, and team communications + Maintain excellent attendance and punctuality… more
- Mass Markets (Savannah, GA)
- …+ Understand customer needs and recommend tailored solutions + Use internal systems to manage accounts and process orders accurately + Research and resolve ... or appropriate teams + Stay current with training, updates, and system changes + Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS… more
- Chenega Corporation (Glynco, GA)
- …Must properly screen all information from source documents into various automated systems using formatted input screens to verify identity and access authorization. ... + Modify, update, and correct data contained in automated systems . + Perform data inquiries and searches on automated...personnel. Submit captured fingerprints to OPM, and update all fingerprint associated databases. + Must be able to work… more
- Mass Markets (Pembroke, GA)
- …to customers, understand their needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity ... Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain regular attendance and… more
- Mass Markets (GA)
- …to customers, understand their needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity ... Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain regular attendance and… more
- Mass Markets (Savannah, GA)
- …accounts + Escalate customer dissatisfaction to managerial team + Utilize systems and technology to resolve initial interactions CANDIDATE QUALIFICATIONS WONDER IF ... Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain regular attendance and… more