- Rubrik (Santa Fe, NM)
- …and will represent Rubrik within the Federal space, while working with Systems Engineers, Sales Development, Channel Development and Rubrik Partners to exceed sales ... other tools to track the success of each program + Train and influence systems integrators by refining value propositions to meet specific partner and client needs +… more
- Mass Markets (NM)
- …with accurate call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries ... + The ability to multi-task using multiple screens and systems while talking on the phone with customers. +...and the ability to learn new and complex computer system applications including corporate intranet + Basic knowledge of… more
- Mass Markets (Las Cruces, NM)
- …call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments ... when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and training to accurately answer customer questions… more
- Mass Markets (Las Cruces, NM)
- …call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments ... issues when needed + Accurately document and process customer claims in appropriate systems + Lead fact-finding discussions to determine the best options for the… more
- Mass Markets (Las Cruces, NM)
- …Protect sensitive customer data and comply with privacy regulations. + Use internal systems and knowledge bases to support customer needs. + Stay current with ... training materials, system updates, and policy changes. + Meet attendance, performance,...with high accuracy. + Ability to multitask across multiple systems and screens while engaging with customers. + Familiarity… more
- Mass Markets (Las Cruces, NM)
- …first-call resolution through problem-solving and effective call handling. + Research systems to find missing information as applicable; coordinate with other ... + Accurately document and process customer claims in appropriate systems . + Lead fact-finding discussions to determine the best...Word, Outlook) + Basic understanding of the Windows operating system + Highly reliable with the ability to maintain… more
- Mass Markets (Las Cruces, NM)
- …on-site interviews, process on-site interviews, track the hiring process within our system , and assist with the development of new recruiting processes and tools. ... efficiently. + Perform various tasks within the human resources systems to maintain employee information and time keeping data....and the ability to learn new and complex computer system applications + Highly reliable with the ability to… more
- Mass Markets (Mesilla, NM)
- …or engineering teams. + Document all interactions and solutions in the ticketing system . + Maintain up-to-date knowledge of products, services, and system ... helpdesk experience in a contact center. + Strong knowledge of operating systems , browsers, and common software. + Excellent communication and customer service… more
- Rubrik (Santa Fe, NM)
- …leadership and subject matter expertise on Rubrik's products, distributed architectures, file systems , and competitive storage offerings in the SAN product space. + ... the US Federal Government's interests: + Know, acknowledge, and follow system -specific security policies and procedures; + Protect data and individual privacy… more
- Mass Markets (Las Cruces, NM)
- …+ Understand customer needs and recommend tailored solutions + Use internal systems to manage accounts and process orders accurately + Research and resolve ... or appropriate teams + Stay current with training, updates, and system changes + Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS… more
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