- Mass Markets (Las Cruces, NM)
- …issues + Manage customer accounts and process orders accurately using our systems + Follow scripts, policies, and procedures to ensure consistency and compliance ... to appropriate team members when needed + Stay current with training, system updates, and team communications + Maintain excellent attendance and punctuality… more
- Chenega Corporation (Artesia, NM)
- …Must properly screen all information from source documents into various automated systems using formatted input screens to verify identity and access authorization. ... + Modify, update, and correct data contained in automated systems . + Perform data inquiries and searches on automated...personnel. Submit captured fingerprints to OPM, and update all fingerprint associated databases. + Must be able to work… more
- Mass Markets (NM)
- …to customers, understand their needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity ... Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain regular attendance and… more
- Mass Markets (Hobbs, NM)
- …actively to understand customer needs and provide accurate solutions. + Use internal systems to manage accounts, process claims, and update records. + Follow scripts ... and protect customer data. + Stay current with training materials, system updates, and product knowledge. + Meet performance goals including first-call… more
- Mass Markets (Las Cruces, NM)
- …all new training material to stay up-to-date on changes to program knowledge, systems , and processes + Adhere to all attendance and work schedule requirements ... Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain regular attendance and… more
- Mass Markets (Las Cruces, NM)
- …KEY RESPONSIBILITIES + Listen to and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity ... Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain regular attendance and… more
- Mass Markets (Las Cruces, NM)
- …accounts + Escalate customer dissatisfaction to managerial team + Utilize systems and technology to resolve initial interactions CANDIDATE QUALIFICATIONS WONDER IF ... Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain regular attendance and… more
- Mass Markets (Las Cruces, NM)
- …with accurate call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries ... Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain regular attendance and… more
- Mass Markets (Las Cruces, NM)
- …+ Understand customers' needs, resolving technical inquires efficiently + Utilize systems and technology to complete account management tasks + Troubleshoot products ... Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain regular attendance and… more
- Mass Markets (Mesilla, NM)
- …to supervisors when necessary. + Document all customer interactions in the CRM system . + Meet or exceed performance metrics including call quality, handle time, and ... Strong problem-solving and multitasking abilities. + Proficiency in using computers and CRM systems . + Fluent in English and Spanish is a plus. COMPENSATION DETAILS… more