- Mass Markets (Las Cruces, NM)
- …actively to understand customer needs and provide accurate solutions + Use internal systems and tools to manage accounts and process inquiries + Identify and act ... materials + Maintain accurate documentation of customer interactions in CRM systems + Adhere to all scripts, policies, and confidentiality requirements CANDIDATE… more
- Mass Markets (NM)
- …will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. Our ... + Improve the customer's experience + Utilize our service techniques and systems + Escalate customer dissatisfaction to proper channels In addition to becoming… more
- Mass Markets (Las Cruces, NM)
- …performance. + Facilitate classroom-style training on products, services, techniques, systems , and processes. + Assists in planning, conducting, coordinating, and ... delivery effectiveness + Develop and create training resources and maintain/update systems training environment and library of training resources to align with… more
- Mass Markets (Las Cruces, NM)
- …+ Listen actively to understand customer needs and resolve issues + Research systems to locate missing information and collaborate with internal teams + Manage ... customer accounts and process orders accurately using company systems + Follow scripts, policies, and compliance guidelines + Maintain accurate records and protect… more
- Mass Markets (Las Cruces, NM)
- …answer customer questions + Maintain accurate and detailed records in CRM systems + Handle financial inquiries with strict adherence to confidentiality and ... At least 1 year in a customer service role + Ability to multitask across multiple systems while on calls + Typing speed of 30-45 WPM + Fluent in English (spoken and… more
- Mass Markets (Las Cruces, NM)
- …customer issues effectively, aiming for first-call resolution + Research internal systems to locate missing information and collaborate with other departments as ... and team meetings to stay up to date on systems and procedures + Adhere to assigned schedules and...a LEVEL II background and/or security investigation with a fingerprint . Job offers are contingent on background/security investigation results.… more
- Mass Markets (Las Cruces, NM)
- …Minimum 1 year in a customer service role + Ability to multitask across multiple systems while engaging with customers + Typing speed: 30-45 WPM + Fluent in English ... written) + Proficiency with Windows PC applications and ability to learn new systems + Basic knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook,… more
- Mass Markets (NM)
- …input various forms of information into the company database + Keep all filing systems up to date + Provide support in a team-based environment + Communicate ... or Office Admin Assistant (within a BPO preferred) + Knowledge of office management systems and procedures + Proficiency in MS Office (MS Excel and MS PowerPoint, in… more
- Mass Markets (Las Cruces, NM)
- …actively to customer concerns and resolve issues effectively + Use internal systems to manage accounts and complete service tasks + Identify sales opportunities ... Microsoft Office (Excel, PowerPoint, Word, Outlook) + Familiarity with Windows operating systems + Reliable and punctual with strong time management + Strong… more
- Mass Markets (NM)
- …(GAAP/IFRS), and audit requirements. + Monitor and improve accounting processes and systems to increase accuracy and efficiency. + Support internal and external ... financial reporting standards, and internal controls. + Proficiency in ERP systems (eg, SAP, Oracle, NetSuite) and Microsoft Excel. + Excellent organizational… more