- Rubrik (Austin, TX)
- …enable teams at Rubrik to develop secure software and protect data and systems with appropriate security controls. Information Security also develops systems to ... the US Federal Government's interests: + Know, acknowledge, and follow system -specific security policies and procedures; + Protect data and individual privacy… more
- Commander, Navy Installations (Fort Worth, TX)
- … (FFSMIS), and an installation security/base check via the Navy Justice Information System (NJIS) database and/or other law enforcement systems . This information ... complete all background checks for child care positions, including fingerprint checks, a Tier 1 with Child Care check,...records in the Alcohol and Drug Management Information Tracking System (ADMITS) database, a check of the Family Advocacy… more
- Mass Markets (Dallas, TX)
- …call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments ... when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and training to accurately answer customer questions… more
- Mass Markets (Dallas, TX)
- …with accurate call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries ... + The ability to multi-task using multiple screens and systems while talking on the phone with customers. +...and the ability to learn new and complex computer system applications including corporate intranet + Basic knowledge of… more
- Mass Markets (Dallas, TX)
- …call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments ... when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and training to accurately answer customer questions… more
- Mass Markets (Killeen, TX)
- …to customers, understand their needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Accurately document and ... process customer claims in appropriate systems + Follow all required scripts, policies, and procedures...and the ability to learn new and complex computer system applications + Highly reliable with the ability to… more
- Mass Markets (Killeen, TX)
- …Deliverfirst-call resolutionthrough problem solving and effective call handling + Research systems and coordinate with other departments to resolve issues when ... needed + Accuratelydocument and process customer claimsin company systems + Follow all requiredscripts, policies, and procedureswhile ensuring customer satisfaction… more
- Mass Markets (Killeen, TX)
- …first-call resolution through problem-solving and effective call handling. + Research systems to find missing information as applicable; coordinate with other ... + Accurately document and process customer claims in appropriate systems . + Lead fact-finding discussions to determine the best...Word, Outlook) + Basic understanding of the Windows operating system + Highly reliable with the ability to maintain… more
- Mass Markets (TX)
- …with accurate call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries ... + The ability to multi-task using multiple screens and systems while talking on the phone with customers. +...and the ability to learn new and complex computer system applications including corporate intranet + Basic knowledge of… more
- Mass Markets (Killeen, TX)
- …Protect sensitive customer data and comply with privacy regulations. + Use internal systems and knowledge bases to support customer needs. + Stay current with ... training materials, system updates, and policy changes. + Meet attendance, performance,...with high accuracy. + Ability to multitask across multiple systems and screens while engaging with customers. + Familiarity… more