• Work at Home Contact Center Agent (Full-Time…

    Mass Markets (TX)
    …to customers, understand their needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity ... Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain regular attendance and… more
    Mass Markets (05/29/25)
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  • Sales Specialist

    Mass Markets (TX)
    …accurate records of sales transactions and customer interactions using email management systems and customer service software. Expectations: + Manage a high volume ... meeting or exceeding sales targets and customer expectations. + Navigate multiple systems with efficiency and accuracy. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A… more
    Mass Markets (05/30/25)
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  • Inbound Helpdesk Representative

    Mass Markets (Killeen, TX)
    …resolve basic technical issues + Research and retrieve information from internal systems ; coordinate with other departments as needed + Accurately document customer ... first-call resolution through effective problem-solving + Stay current on program updates, systems , and processes by attending training and team meetings + Maintain… more
    Mass Markets (07/04/25)
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  • Home Delivery Agent

    Mass Markets (Killeen, TX)
    …listen to customer needs and provide effective solutions + Use internal systems to manage accounts and process claims accurately + Follow established scripts, ... + Participate in training sessions and stay current on updates to systems and processes + Meet attendance and scheduling expectations consistently CANDIDATE… more
    Mass Markets (07/02/25)
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  • Financial Contact Center Representative

    Mass Markets (Killeen, TX)
    …answer customer questions + Maintain accurate and detailed records in CRM systems + Handle financial inquiries with strict adherence to confidentiality and ... At least 1 year in a customer service role + Ability to multitask across multiple systems while on calls + Typing speed of 30-45 WPM + Fluent in English (spoken and… more
    Mass Markets (07/02/25)
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  • Contact Center Representative I (Entry-Level)

    Mass Markets (Killeen, TX)
    …customer issues effectively, aiming for first-call resolution + Research internal systems to locate missing information and collaborate with other departments as ... and team meetings to stay up to date on systems and procedures + Adhere to assigned schedules and...a LEVEL II background and/or security investigation with a fingerprint . Job offers are contingent on background/security investigation results.… more
    Mass Markets (06/26/25)
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  • Call Center Representative (Flexible Schedule)

    Mass Markets (Killeen, TX)
    …aiming for first-call resolution + Research and retrieve information across systems to support customer needs + Accurately document interactions and process ... claims in internal systems + Engage customers in solution-focused conversations to identify...a LEVEL II background and/or security investigation with a fingerprint . Job offers are contingent on background/security investigation results.… more
    Mass Markets (06/26/25)
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  • Claims Adjudication Specialist

    Mass Markets (Killeen, TX)
    …records of claim resolutions and customer interactions using email management systems and customer service software. Expectations: + Effectively multitask while ... claim resolutions while maintaining high performance standards. + Navigate multiple systems with proficiency and accuracy. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE… more
    Mass Markets (05/30/25)
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  • Hurricane Relief Call Center Representative

    Mass Markets (TX)
    …will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. Key ... + Improve the customer's experience + Utilize our service techniques and systems + Escalate customer dissatisfaction to proper channels In addition to becoming… more
    Mass Markets (05/24/25)
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  • Senior Accountants

    Mass Markets (TX)
    …the company, to include the production of financial reports, maintenance of an adequate system of accounting records, and a comprehensive system of controls and ... up to a LEVEL II background and/or security investigation with a fingerprint . Job offers are contingent on background/security investigation results. + Must be… more
    Mass Markets (05/28/25)
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