- Oracle (Sacramento, CA)
- …features. Participate in operational rotations as either primary or secondary. Provide break- fix support for events. Serve as escalation point for event remediation. ... Lead post-event root cause analysis. Coordinate with networking automation services for the development and integration of support tooling. Frequently develops scripts to automate routine tasks for team and business unit. Serves as SME on software development… more
- Oracle (Sacramento, CA)
- …their needs and design and deliver novel solutions to address these needs + Debug and fix issues that are found in the OCI fleet + Work closely with our GPU and ... Network vendors to drive new requirements to meet provisioning and security goals **Preferred Qualifications** + BA/BS or higher degree in Computer Science or Equivalent + 5 or more years of professional experience designing, implementing, testing, releasing,… more
- Oracle (Sacramento, CA)
- …power off, removal of cabling, removal of rack components. + Hardware Break/ Fix replacement of FRUs + Troubleshooting and resolve Telco Connectivity issues + ... Troubleshoot & Replace Network Switch equipment + You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and build/modify SOPs + Structured… more
- Oracle (Sacramento, CA)
- …down complex problems/issues to determine the appropriate assessments and recommendations to fix the issues. + Able to develop strong internal relationships. Leading ... contributor individually and as a team member, providing direction and mentoring to others. + Undergraduate or higher-level degree(s) holder or have equivalent work experience. + Background in the high tech, software sectors. + A set of Oracle Cloud… more
- Oracle (Sacramento, CA)
- …and train junior engineers Participate in operational rotations providing break- fix support Identifying actionable incidents using monitoring systems, strong ... analytical problem-solving skills to mitigate network events/incidents, and following up on routine root cause analysis (RCA), coordinating with support teams and vendors Provide on-call support services as needed, job duties are varied and complex, needing… more
- IBM (San Jose, CA)
- …operations, alert management, incident support, migration tasks, and break- fix support. **Preferred technical and professional experience** * Kubernetes/OpenShift: ... knowledge or experience of Kubernetes/OpenShift environments. * Automation/Scripting: knowledge or experience of Ansible, Python, Terraform, and CI/CD tools such as Jenkins, IBM Continuous Delivery, ArgoCD. * Monitoring/Observability: knowledge or experience… more
- Oracle (Sacramento, CA)
- …feedback. Participate in operational rotations as either secondary or shadow. Provide break- fix support for events. Triage event tickets and remediate or escalate as ... needed. Support root cause analysis as required. Leverage existing tooling and automation to execute critical tasks, such as device upgrades. Will be required to develop scripts to automate routine manual tasks at a team level. Disclaimer: **Certain US… more
- Oracle (Pleasanton, CA)
- …validate data accuracy and resolve issues as they arise. - Troubleshoot and fix routine data or performance problems with support from experienced teammates. - ... Create and maintain technical documentation for team reference, knowledge sharing and even for Customers. - Contribute to automation, language processing, and user interface projects within Pipeline team. - Stay curious and keep learning about new tools,… more
- Oracle (Sacramento, CA)
- …+ Participate in operational rotations as either primary or secondary. Provide break- fix support for events and serve as escalation point for remediation; ... participate in post-event root cause analysis + Mentor and develop the next generation of network engineers, providing technical leadership, guidance, and support across the organization + Act as middle-point between network engineering and network tooling… more
- Oracle (Sacramento, CA)
- …at Tier 3 or specialized escalation point for network events and provides break- fix support for large-scale events. Serves as principle point of contact for driving ... systematic resolution of complex network issues and act as Subject Matter Expert for root cause analysis efforts. Frequently develops scripts to automate non-traditional, complex tasks for business unit. Able to carry out technical coaching sessions, and helps… more