- Centre Technologies (Austin, TX)
- …to add/remove client users from Active Directory and Office 365, internal Centre break- fix issues, and setting up internal and client shipments. To be considered for ... the role, all applicants must complete the following assessment: IT Build Room Online Assessment (https://assessment.predictiveindex.com/FaT/2b9e6e6f-33bd-4642-a669-d8bcada8bea9?type=candidateba) Essential Duties and Responsibilities + Problem management and… more
- Oracle (Austin, TX)
- …down complex problems/issues to determine the appropriate assessments and recommendations to fix the issues. + Able to develop strong internal relationships. Leading ... contributor individually and as a team member, providing direction and mentoring to others. + Undergraduate or higher-level degree(s) holder or have equivalent work experience. + Background in the high tech, software sectors. + A set of Oracle Cloud… more
- Oracle (Austin, TX)
- …roadmap and features with Oracle's new release cycles, business enhancements and production break- fix solutions. + Lead and oversee end to end SDLC process from ... requirement intake, design, build, testing and deployment during the run/maintain phase. + Work closely with Oracle and Customer management - Portfolio Manager and the roles within the pods (eg, Business Analyst, Integration Specialist, QA, etc.) and… more
- Oracle (Austin, TX)
- …at Tier 3 or specialized escalation point for network events and provides break- fix support for large-scale events. Serves as principle point of contact for driving ... systematic resolution of complex network issues and act as Subject Matter Expert for root cause analysis efforts. Frequently develops scripts to automate non-traditional, complex tasks for business unit. Able to carry out technical coaching sessions, and helps… more
- Oracle (Austin, TX)
- …- Participate in operational rotations as either primary or secondary. Provide break- fix support for events and serve as escalation point for remediation; ... participate in post-event root cause analysis - Mentor and develop the next generation of network engineers, providing technical leadership, guidance, and support across the organization - Act as middle-point between network engineering and network tooling… more
- Oracle (Austin, TX)
- …power off, removal of cabling, removal of rack components. + Hardware Break/ Fix replacement of FRUs + Troubleshooting and resolve Telco Connectivity issues + ... Troubleshoot & Replace Network Switch equipment + You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and build/modify SOPs + Structured… more
- Oracle (Austin, TX)
- …+ Participate in operational rotations as either primary or secondary. Provide break- fix support for events and serve as escalation point for remediation; ... participate in post-event root cause analysis. + Mentor and develop the next generation of network engineers, providing technical leadership, guidance, and support across the organization. + Act as middle-point between network engineering and network tooling… more
- Oracle (Frisco, TX)
- …Servers - especially command line based). + Hardware repair, diagnosis & break/ fix . + Networking fundamentals (DNS, TCP/IP, basic troubleshooting). + IT Hardware ... Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO). + Base Operating System Installs and Configuration. + Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP, Serial communication etc. Career Level - IC3 **Responsibilities** **Role… more
- Oracle (Austin, TX)
- …and train junior engineers Participate in operational rotations providing break- fix support Identifying actionable incidents using monitoring systems, strong ... analytical problem-solving skills to mitigate network events/incidents, and following up on routine root cause analysis (RCA), coordinating with support teams and vendors Provide on-call support services as needed, job duties are varied and complex, needing… more
- Oracle (Austin, TX)
- …features. Participate in operational rotations as either primary or secondary. Provide break- fix support for events. Serve as escalation point for event remediation. ... Lead post-event root cause analysis. Coordinate with networking automation services for the development and integration of support tooling. Frequently develops scripts to automate routine tasks for team and business unit. Serves as SME on software development… more
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