- Capital One (New York, NY)
- …deliver seamless, secure, and scalable check processing solutions that enhance the customer and operational experience while minimizing fraud and cost. **Capital ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Zurich NA (Albany, NY)
- …or fraud potential to the appropriate internal teams for further investigation. ** Customer Service & Communication:** + Deliver exceptional customer ... Demonstrate empathy and professionalism in all interactions, actively listening to understand customer needs and concerns. + Partner with customers to achieve fair… more
- Travelers Insurance Company (New York, NY)
- …of claims with FDV of over a multi-million dollar value. + Provide quality customer service and ensure file quality, timely coverage analysis and communication ... Risk Control, nurse consultants nurse consultants, and fire or fraud investigators, and other experts. + Verify the nature...in various business line products. + Excellent negotiation and customer service skills. + Advanced skills in… more
- Travelers Insurance Company (Albany, NY)
- …jurisdictions, in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & ... exposure is greater than $2 million. + Provide quality customer service and ensure file quality timely...as Subro, Risk Control, nurse consultants and fire or fraud investigators and other experts. + Verify the nature… more
- Jabil (Elmira, NY)
- …practices and processes that are "best in field.". Demonstrate a commitment to customer service ; anticipate, meet, and exceed expectations by solving problems ... staff to deliver excellence to every internal and external customer .. Create and manage succession plans for the machine...purchase plan; and paid time off. BE AWARE OF FRAUD : When applying for a job at Jabil you… more
- RELX INC (New York, NY)
- …organization design and a positive, collaborative team culture + Designing and developing customer engagement processes that will be adopted by the customer ... of the competitor landscape + Working cross-functionally to help incorporate customer feedback and market learning into new product development + Promotes… more
- Mastercard (Harrison, NY)
- …partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open ... team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities,… more
- Capital One (New York, NY)
- …of sensitive, real-time and batch data that powers everything from fraud detection models and personalized reward systems to regulatory compliance reporting. ... move data; you'll architect high-availability that directly influence millions of customer experiences and secure billions in transactions daily. You'll own critical… more
- Capital One (New York, NY)
- …Product (ECP) Strategy team. ECP is responsible for Capital One's digital customer experiences, including its award winning mobile app, its online presence as ... and tackling some of our most challenging problems relating to the digital customer experience. This role will lead problem solving processes in partnership with… more
- Coinbase (Albany, NY)
- …You will work extensively with functional leaders in the Financial Crime Risk Service line and support functions to maintain production and quality of the highest ... external tools and systems to determine the legitimacy of customer behavior across multiple products * Document investigations in...*Nice to haves:* * Professional certification in AML or Fraud (eg CAMS, CFCS, CFE) * Experience in project… more