- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …team of operational specialists, including webinar production, medical writing, and customer service engagement specialists. + **Data-Driven Insights** : Utilize ... **Job Overview:** The Director, Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization of … more
- Capital One (New York, NY)
- Manager, Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Capital One (New York, NY)
- Senior Associate, Product Management - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- JPMorgan Chase (New York, NY)
- …business needs with user insights. As the Experience Design Vice President in Customer Acquisition & Onboarding, you will define UI systems, reusable patterns, and ... the design framework supporting Customer Acquisition & Onboarding. You may also support other...Onboarding. You may also support other key products, including Fraud , Credit Journey, and Cross-Journey Onboarding Experiences. This VP-level… more
- M&T Bank (Getzville, NY)
- …communicate effectively and professionally over the phone. Excellent communication and customer service skills. Proficiency with word processing and spreadsheet ... both inbound and outbound calls received/made. + Identify suspect situations (eg, fraud , lack of insurance) and investigate exposure, escalating issues to management… more
- TD Bank (New York, NY)
- …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet and exceed Customers'… more
- Sensata Technologies, Inc. (New York, NY)
- Dynapower, a Sensata Technologies company, is looking for Field Service Engineers to be part of the team powering the future of clean energy and advanced industrial ... systems. As a Field Service Engineer, you'll play a critical hands-on role in...energy, energy storage, and industrial applications. In this dynamic, customer -facing position, you'll work both independently and as part… more
- Broadview FCU (Schenectady, NY)
- …LET'S TALK IF YOU + Have a High School Diploma (or GED), and customer service experience preferred, or equivalent combination of education and experience. + ... in your career. In this role as a Member Service Associate, you will welcome members and visitors, while...a first line of defense in detecting and reporting fraud or irregular activities. + Advocate and build member… more
- TD Bank (New York, NY)
- …Payments and Deposit Services of TD Securities. Our mission is 'To Deliver World Class Service ' to all internal and external clients as we place a focus on people, ... and controls. To achieve this, we need great people that are innovative, customer -focused and have a continuous improvement mindset along with strong knowledge of… more
- MTA (Jamaica, NY)
- …combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Position Objective: The Compliance ... with the COSO framework relative to risk assessment, internal controls and fraud prevention as well as marketing, training and communication of the program… more