- TD Bank (Farmingdale, NY)
- …a team of service colleagues, provides coaching on delivering effective customer service , product, advice conversations and/or advice-giving service ; ... & Commercial Banking **Job Description:** The Teller Manager leads a team of service colleagues promoting a positive customer and colleague experience and… more
- JPMorgan Chase (New York, NY)
- …machine learning models, services, and platforms to streamline payment processes, bolster fraud detection, and enrich customer experience. You will also be ... essential. + 6+ years of extensive experience working in ML domains like Fraud prevention, Trust and Safety, Ads, Recommender systems with hands on experience… more
- New York State Civil Service (Albany, NY)
- …of experience primarily dealing with the general public in a sales or consumer/ customer service or problem resolution capacity. * Consumer Frauds Representative ... within the Health Care Bureau (Albany) of the OAG.Consumer Fraud Representatives at the OAG mediate consumer complaints of...dealing with the general public in a sales or consumer/ customer service or problem resolution capacity.* Consumer… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …prior authorization process for customers + Provide clinical services in TherigySTM + Customer service coverage for incoming calls and directing incoming calls + ... Provides resolution to customer service issues to ensure member satisfaction...+ HIPPA Privacy Course + HIPPA Security Course + Fraud , Waste, and Abuse Course + MethGuard Course +… more
- TD Bank (New York, NY)
- …team. Management Interns in our Graduate Program will develop customer -focused strategies and solutions leveraging advanced data science, predictive analytics ... predictive models using Machine Learning/AI techniques to improve accuracy in predicting customer behaviors, such as response to offers, attrition, credit default, … more
- Synchrony (New York, NY)
- …risk appetite while supporting growth ambitions and delivering an exceptional customer experience. Key responsibilities include ensuring the financial integrity of ... deal pricing by managing credit and fraud loss exposures and delivering targeted returns for H&A...hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to… more
- American Express (New York, NY)
- …capabilities that continually advance Agentic Commerce experiences + Partner closely with Fraud and Servicing to define strategies for fraud prevention, disputes ... across and integrations with merchants, PSPs, and AI/LLM partners to support fraud , servicing, and cardmember experience + Partner closely with UX research, design,… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... solutions. You will be responsible sales support, ensuring alignment to customer business outcomes and value realization. The AWS Professional Services organization… more
- Mastercard (Harrison, NY)
- …The team delivers significant value across the ecosystem, helping to combat new fraud and ensure secure commerce across the network. The Director of Product ... features, and deliver Business Identity products solutions that enhance onboarding, reduce fraud , and support compliance. With a strong focus on execution, … more
- Citizens (New York, NY)
- …risk and fraud policies in order to optimize product and customer friction areas, namely across payments, product and servicing/account management needs. Define ... Analyze customer data to identify key opportunities for product or service enhancements. Transform customer insights into actionable strategies. + Regulatory… more