- Bank of America (Utica, NY)
- …working in a client service capacity **Skills:** + Attention to Detail + Customer Service Management + Customer and Client Focus + Issue Management ... of proficiency with computers and current technology + 1+ years of customer /client service experience, including experience handling difficult client situations… more
- Coinbase (Albany, NY)
- …social listening, triage, and resolution for account issues, verification struggles, fraud attempts, and service frustrations. * Host cross-functional ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to...a mission to provide the most trusted and value-added customer support in crypto. That mission starts with truly… more
- S&P Global (NY)
- …Analytics, or a related field. + Proven experience in product support or customer service , preferably in a market analytics or sales performance environment ... dedicated product support for the Market Analytics product-suite, ensuring customer queries are addressed promptly and effectively. Additionally, this role… more
- S&P Global (New York, NY)
- …across all client-facing and revenue-enabling platforms, including data delivery APIs, customer portals, CRM, and the marketing technology stack. + **Drive Revenue ... to the Chief Commercial Officer and the leaders of Sales, Marketing, and Customer Success. Build the platform that accelerates lead generation, shorten sales cycles,… more
- M&T Bank (Hamburg, NY)
- …Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds ... expansion of all Consumer and Business Banking relationships. Adhere to established customer service standards and provide a differentiated experience by… more
- Berkshire Bank (New Lebanon, NY)
- …working knowledge of established policies and operating procedures. Key Accountabilities: + Customer Service 50% + Creates an exceptional client experience by ... guidelines. + Acts as significant deterrent of robbery and fraud loss to Bank by following procedures and regulations...Experience: + Proven experience in a goal-oriented sales or customer service environment + Cash handling experience… more
- Canandaigua National Bank & Trust (Fairport, NY)
- …our Canandaigua National Bank family. As a Teller you will provide quality customer service by being friendly and courteous while answering customers' questions. ... role is also on the front lines of our fraud and risk management efforts. Tellers receive robust education...and associated programs (such as Microsoft Office) + Strong customer service /sales experience. + Cash handling skills.… more
- Raymond James Financial, Inc. (New York, NY)
- …and quality, and present actionable insights to support Anti-Money Laundering (AML), Fraud , Know Your Customer (KYC), and regulatory decision-making. The role ... crimes programs and regulatory requirements related to AML and Fraud (preferred). + Data governance, metadata management, data pipeline,...are a plus but not required. + Amazon Web Service (AWS) certifications are a plus but not required.… more
- JPMorgan Chase (New York, NY)
- …models, services, and platforms into production to streamline payment processes, bolster fraud detection, and enrich customer experience. You will also be ... particularly within investment banking operations. + Cloud computing: Amazon Web Service , Azure, Docker, Kubernetes, DataBricks, Snowflakes. + Trust & Safety (T&S)… more
- Arrow Financial Corporation (Latham, NY)
- …opportunity may be perfect for you if you have experience in: > Excellent Customer Service and Communication Skills > Relationship Building and Sales > Excels ... opportunities into sales events. Essential Job Functions: > Provide consistent, outstanding customer service by anticipating and reacting to customer needs.… more