- Citizens (Glen Allen, VA)
- …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
- Capital One (Richmond, VA)
- Work from Home - Fraud Intake Coordinator - Fraud &...or equivalent certification + At least 2 years of customer service or call center experience + ... experience **Preferred Qualifications:** + At least 3 years of customer service or call center experience +...the financial industry + At least 1 year of Fraud or Disputes experience **Work from Home Technology Requirements**… more
- Navient (Richmond, VA)
- …operational fraud issues, collaborating with Credit, Risk, Compliance, Legal, and Customer Experience teams. + Represent Fraud Operations during audits and ... including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** -...and let's build something great together! **As the Supervisor, Fraud Operations, you will report to the Head of… more
- Capital One (Richmond, VA)
- … risk management activities occurring across the company, identifies risks, optimizes fraud strategies, tools and technologies to balance customer experience ... Business Manager - Enterprise External Fraud Within Capital One Risk Management, our Enterprise...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- Capital One (Mclean, VA)
- …you to take on new responsibility, promotes continuous learning, and rewards innovation. Fraud - when a customer 's personal information is stolen or bank ... Sr. Business Manager - Retail Fraud Strategy and Analytics Summary: As a Senior...increasingly frequent moment in our customers' financial lives. The Customer Protection (CP) organization within Retail Bank is at… more
- Capital One (Richmond, VA)
- …ensure the technology and processes deliver breakthrough business results and radically transform customer service . In this role, you will partner with business ... to that! **Specific responsibilities may include:** + Partner with Customer Channels horizontal teams to optimize the Fraud...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- Capital One (Mclean, VA)
- …Will be responsible for managing the Claims System of Record (CSOR) and Fraud Reporting Service (FRS), core data products associated with the resolution ... Sr. Associate, Product Management - Customer Services & Strategy (US Card) Product Management...Services & Strategy team has several openings within the ** Fraud and Correspondence Platform** spaces: + ** Fraud … more
- Sensata Technologies, Inc. (Gretna, VA)
- The Customer Service Manager has responsibilities that may include but are not limited to; recruitment and performance management, expediting freight approvals ... + Experience using Oracle strongly preferred: + Experience managing a team + Customer Service Experience preferred. \#LI-MY1 #onsite # Base Salary Range:… more
- TD Bank (Falls Church, VA)
- …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet and exceed Customers'… more
- Capital One (Mclean, VA)
- …Science team has a relentless focus on innovation with a passion for improving customer experiences around fraud prevention. Detecting and preventing fraud ... Manager Data Science **Manager** **_,_** **Data Scientist,** **Representation Learning for Customer Protection** **Data is at the center of everything we do. As a… more