• Fraud Customer Support Sr Specialist

    Citizens (Glen Allen, VA)
    …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
    Citizens (08/21/25)
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  • Work from Home - Fraud Intake Coordinator…

    Capital One (Richmond, VA)
    Work from Home - Fraud Intake Coordinator - Fraud &...or equivalent certification + At least 2 years of customer service or call center experience + ... experience **Preferred Qualifications:** + At least 3 years of customer service or call center experience +...the financial industry + At least 1 year of Fraud or Disputes experience **Work from Home Technology Requirements**… more
    Capital One (08/22/25)
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  • Supervisor, Fraud Operations

    Navient (Richmond, VA)
    …operational fraud issues, collaborating with Credit, Risk, Compliance, Legal, and Customer Experience teams. + Represent Fraud Operations during audits and ... including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** -...and let's build something great together! **As the Supervisor, Fraud Operations, you will report to the Head of… more
    Navient (08/20/25)
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  • Business Manager - Enterprise External…

    Capital One (Richmond, VA)
    … risk management activities occurring across the company, identifies risks, optimizes fraud strategies, tools and technologies to balance customer experience ... Business Manager - Enterprise External Fraud Within Capital One Risk Management, our Enterprise...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
    Capital One (07/23/25)
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  • Sr. Business Manager - Retail Fraud

    Capital One (Mclean, VA)
    …you to take on new responsibility, promotes continuous learning, and rewards innovation. Fraud - when a customer 's personal information is stolen or bank ... Sr. Business Manager - Retail Fraud Strategy and Analytics Summary: As a Senior...increasingly frequent moment in our customers' financial lives. The Customer Protection (CP) organization within Retail Bank is at… more
    Capital One (08/22/25)
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  • Senior Manager, Operations Servicing Strategy,…

    Capital One (Richmond, VA)
    …ensure the technology and processes deliver breakthrough business results and radically transform customer service . In this role, you will partner with business ... to that! **Specific responsibilities may include:** + Partner with Customer Channels horizontal teams to optimize the Fraud...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
    Capital One (08/22/25)
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  • Sr. Associate, Product Management…

    Capital One (Mclean, VA)
    …Will be responsible for managing the Claims System of Record (CSOR) and Fraud Reporting Service (FRS), core data products associated with the resolution ... Sr. Associate, Product Management - Customer Services & Strategy (US Card) Product Management...Services & Strategy team has several openings within the ** Fraud and Correspondence Platform** spaces: + ** Fraud more
    Capital One (07/15/25)
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  • Customer Service Manager

    Sensata Technologies, Inc. (Gretna, VA)
    The Customer Service Manager has responsibilities that may include but are not limited to; recruitment and performance management, expediting freight approvals ... + Experience using Oracle strongly preferred: + Experience managing a team + Customer Service Experience preferred. \#LI-MY1 #onsite # Base Salary Range:… more
    Sensata Technologies, Inc. (07/22/25)
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  • Store Supervisor (Seven Corners)

    TD Bank (Falls Church, VA)
    …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet and exceed Customers'… more
    TD Bank (08/19/25)
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  • Manager Data Science

    Capital One (Mclean, VA)
    …Science team has a relentless focus on innovation with a passion for improving customer experiences around fraud prevention. Detecting and preventing fraud ... Manager Data Science **Manager** **_,_** **Data Scientist,** **Representation Learning for Customer Protection** **Data is at the center of everything we do. As a… more
    Capital One (07/31/25)
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