- United States Senate Federal Credit Union (Staunton, VA)
- …Performs routine and complex transactions which include cash handling. Possesses strong customer service skills, able to have professional conversations with ... years of relevant experience at a financial institution with relationship deepening, customer service and cash handling environment. Skills: Ability to… more
- TD Bank (Falls Church, VA)
- …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet and exceed Customers'… more
- Capital One (Mclean, VA)
- …reducing friction and drive customer satisfaction + Exploring opportunities to leverage customer level data (ie cross-LOB behavioral) for Fraud & other high ... in our mission to protect our customers' identities from Fraud and to help Capital One in its push...to help Capital One in its push to put customer centric analysis at the center of how we… more
- Capital One (Mclean, VA)
- …Science team has a relentless focus on innovation with a passion for improving customer experiences around fraud prevention. Detecting and preventing fraud ... Manager Data Science **Manager** **_,_** **Data Scientist,** **Representation Learning for Customer Protection** **Data is at the center of everything we do. As a… more
- Steampunk (Mclean, VA)
- …Trust Security Clearance + 10+ years of experience in human centered design, service design, and/or customer experience design, translating user needs into ... **Overview** **Design. Disrupt. Repeat.** As a **Senior Service Designer,** you will be responsible for guiding...and technology tools and trend to enhance the overall customer experience (CX) to engage and inspire people seeking… more
- General Dynamics Information Technology (Fairfax, VA)
- …Information Technology (GDIT) is looking to identify United States Postal Service (USPS)** **Office of Inspector General (OIG)** **Incumbents** **interested in ... of Audit and Investigations with the tools and infrastructure required to investigate fraud , waste, and abuse within the USPS. GDIT primarily supports this contract… more
- Steampunk (Mclean, VA)
- …design makes for an excellent one. **Contributions** **Contributions** As a ** Service D** **esigner** , you willbe responsible forguiding government clients through ... endorganizationand experience challenges.You will lead andfacilitatediscovery sessions that uncover customer pain pointsandidentifyenterpriseopportunities.You willserve as the voice of the… more
- Steampunk (Mclean, VA)
- …design makes for an excellent one. **Contributions** **Contributions** As a ** Service Designer** , you will be responsible for guiding government clients ... experience challenges. You will lead and facilitate discovery sessions that uncover customer pain points and identify enterprise opportunities. You will serve as the… more
- Steampunk (Mclean, VA)
- …- Citizen, Service , & Defense will develop and maintain strong customer relationships, help customers be successful, and grow their careers. The successful ... and proven ability to identify new customers, participate in customer calls, developing white papers and presentations + Should...take your picture to verify your identity and prevent fraud . **Steampunk** is a **Change Agent** in the Federal… more
- Capital One (Mclean, VA)
- Principal Data Scientist **Principal Associate, Data Scientist - First Party Fraud ** **Data is at the center of everything we do. As a startup, we disrupted the ... in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save… more