- S&P Global (Charlottesville, VA)
- **About the Role:** **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. The ... team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or… more
- Capital One (Mclean, VA)
- Senior Associate, Product Management - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Capital One (Richmond, VA)
- Manager, Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- S&P Global (Charlottesville, VA)
- …ability to organize, multi-task and prioritize in a fast-paced environment + Client Focused. Customer service and satisfaction are key priorities for the firm + ... prospecting and for providing key insights to help better service their clients. We have a broad and diverse... their clients. We have a broad and diverse customer base, including some of the world's largest financial… more
- CACI International (Sterling, VA)
- …with appropriate stakeholders + Organizing, planning, and monitoring a program's customer service department to ensure optimized interaction between the ... CACI is currently looking for a motivated, career and customer -oriented Service Desk Shift Lead with Agile...+ 1-year check for misconduct such as theft or fraud + Bachelor's degree and 5+ years related technical… more
- Steampunk (Mclean, VA)
- …Trust Security Clearance + 3+ years of experience in human centered design, service design, and/or customer experience design, translating user needs into ... **Overview** As a ** Service Designer,** you will be responsible for guiding...and technology tools and trend to enhance the overall customer experience (CX) to engage and inspire people seeking… more
- Navy Federal Credit Union (Winchester, VA)
- …system adaptability and engagement methods to ensure optimal member experience and customer service . Perform transactions or related functions for mortgage ... System and Registry; includes fingerprinting and background checks + Experience in member/ customer service preferably in a call center, retail banking or… more
- Steampunk (Mclean, VA)
- **Overview** As a ** Service D** **esigner** **,** you willbe responsible forguiding government clients through our Design Intelligence (TM) framework,incorporating ... endorganizationand experience challenges.You will lead andfacilitatediscovery sessions that uncover customer pain pointsandidentifyenterpriseopportunities.You willserve as the voice of the… more
- Steampunk (Mclean, VA)
- …design makes for an excellent one. **Contributions** **Contributions** As a service designer, you will be responsible for guiding government clients through ... experience challenges. You will lead and facilitate discovery sessions that uncover customer pain points and identify enterprise opportunities. You will serve as the… more
- Parsons Corporation (Centreville, VA)
- …**Job Description:** Parsons is looking for an amazingly talented **Field Service Representatives (FSRs)** to deliver fielding, integration, testing, and maintenance ... services (field and remote), installation services, setup services, and customer training of the GATR systems. This position is...of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to… more