- CACI International (Sterling, VA)
- …metrics gathering process for the program, and using the metrics to ensure service delivery meets customer performance requirements ( Service Level Agreements ... + 1-year check for misconduct such as theft or fraud + College degree (BS) in related field (or...engaged and motivated PMO + Operations management skills + Customer /Cross functional Stakeholders Management Skills and a Service… more
- Wells Fargo (Winchester, VA)
- …work experience, training, military experience, education **Desired Qualifications:** + Customer service focus with experience handling complex transactions ... Be flexible and adaptable to changing priorities and new surroundings while meeting customer needs + Participate in delivery of exceptional customer experience… more
- Capital One (Annandale, VA)
- …Diploma, GED, or Equivalent Certification - At least 1 year of Retail, Sales or Customer Service experience - At least 6 months of cash handling experience ... including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures.… more
- Capital One (Mclean, VA)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.We believe our portfolio of businesses and ... Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one...network. This suite includes a variety of tools-such as fraud detection platforms, risk case management systems, partner review… more
- Wells Fargo (Lynchburg, VA)
- …work experience, training, military experience, education **Desired Qualifications:** + Customer service focus with experience handling complex transactions ... **In this role you will:** + Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing… more
- Wells Fargo (Fredericksburg, VA)
- …speaking and listening proficiency in Spanish/English **Desired Qualifications:** + Customer service focus with experience handling complex transactions ... **In this role you will:** + Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing… more
- S&P Global (Charlottesville, VA)
- …next steps by phone and email to internal stakeholders and customers + Obtain customer data, ingest it into our systems, and test the quality and expected ... and collaboratively with members of other teams to meet or exceed communicated Service Level Agreements + Communicates with clarity against the work they are leading… more
- S&P Global (VA)
- …and provide recommendations related to non-standard deal terms. + Provide world-class customer service to the Product and Commercial teams by maintaining ... across the globe and in a number of different customer segments, such as Investment Management, Investment Banking, Insurance,...a consistently high-level of service quality, proactively anticipating their needs, and engaging in… more
- Ross Stores, Inc. (Midlothian, VA)
- …to emergency exits\. **Developing Great Teams & Partnerships:** + Provides great Customer service by prominently greeting Customers, making eye contact, smiling ... visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for...and maintain relationships with the Store team\. + Excellent Customer service skills\. + Proven ability to… more
- M&T Bank (Fairfax, VA)
- …account opening and lead-focused outbound calling) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC), customer information ... to provide participants with a deep dive into the Customer Centric world of the Consumer Bank. During this...customers to identify financial needs across all product and service lines, resolving complex service issues, and… more