- Chewy (Richardson, TX)
- …performance management, coaching, career pathing and development of the Customer Service Representative and leaders on your team. + Conduct team meetings and huddles ... teams achieve annual savings targets. + Maintain and implement new leadership onboarding initiatives to enhance the career path...challenges + Tried coaching skills that can impact both front -line agents and leadership + BS/BA degree or equivalent… more
- SCRAM Systems (Austin, TX)
- …succeed! As a Monitoring Center Specialist, you will be responsible for providing front line monitoring of critical alerts for our clients on our monitoring ... state/local corrections or judicial system + Proficiency with Microsoft Office tools such as Word, Excel, and Outlook +...and you remain open to other's ideas and trying new things. + Strong Oral Communication Skills-You speak clearly… more
- Santander US (Dallas, TX)
- …common client requests, best practices and follow-the-sun processing. + Liaise with clients, front office staff, credit, legal and operations, as needed, in ... vs volumes are aligned. + Oversee the Know Your Client process for new and existing clients, including research, request and review of documentation. + Escalation… more