- Amazon (Austin, TX)
- Description Amazon Customer Service is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self-service support ... execution of programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects. The Shipping & Delivery Support… more
- Palo Alto Networks (Plano, TX)
- …and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: + Support engineers in solving complex customer issues, ... Engineering, Product, and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs + Oversee trend analysis on… more
- AbbVie (Houston, TX)
- …as a Grade 18 or 19; candidate experience will determine grade. Purpose: The Customer Development Manager (CDM) is a key member of brand strategic marketing. ... and compliance guidelines + Understanding of attributes of other AbbVie internal functional areas and impact of relevant decisions + Driving a personal auto… more
- UL, LLC (Austin, TX)
- …motivation and integration, and promoting continuous learning, development, and excellent customer experiences + Oversee work efforts, mentor team members, and ... provide guidance to foster success and growth Customer Experience: + Champion innovative and competitive ...scaling up or down Collaboration: + Work closely with cross- functional teams, including Product, Developers, Functional and… more
- Amazon (Austin, TX)
- …(AB) Acquisition team is seeking a smart, creative, and self-directed Sr Product Marketing Manager to lead our customer insights & campaign strategy. In this ... The role requires innovative thinking, strong dive deep skills as well as customer and quality focus. Our ideal candidate has technical expertise and demonstrated… more
- Resideo (Irving, TX)
- …of our digital marketing strategies. We're looking for a strategic and performance-driven Customer Engagement Manager to lead and evolve our digital engagement ... development to grow skills and drive results. + Partner with cross- functional teams (creative, content, analytics, product) to create compelling campaigns aligned… more
- Amazon (Austin, TX)
- Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's ... products using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced Tech Product Owner to… more
- Datavant (Austin, TX)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability....customers and the business + Work effectively with your cross- functional partners - surfacing insights that influence product and… more
- Amazon (Austin, TX)
- …need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site ... to improve system performance. The successful candidate will work backwards from customer goals and influence a broad range of operations, engineering, product,… more
- Amazon (Austin, TX)
- …need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more