- Amazon (Seattle, WA)
- …Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to define and own our ... change management communications from AWS. You will work directly with different customer persona's to define requirements for each vertical/industry and feed these… more
- Nordstrom (Seattle, WA)
- …Senior Technical Program Manager needs an agile mentality to work with cross- functional teams and vendors, digging in to drive innovation and performance as we ... considered for multiple TPM opportunities with Nordstrom CXP. The Senior Technical Program Manager at Nordstrom is a dynamic role that requires a combination of… more
- Amazon (Seattle, WA)
- …and capability to prepare documentation for senior executives. Experience managing customer facing technical products and guiding cross- functional teams through ... and make confident purchases. We aim to empower every customer to quickly find exactly what they need, while...customers discover the right products. As the Principal Product Manager -Tech for SCX, you will focus on delivering excellent… more
- Amazon (Seattle, WA)
- …product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new ... trainings, auditing operational processes and standard work, and driving customer engagement through continuous relationship management. The successful candidate… more
- Amazon (Seattle, WA)
- Description OPPORTUNITY TO DRIVE CHANGE: PROGRAM MANAGER , OPERATIONS INTEGRATION Join Us as a Program Manager II, Operations Integration. Be at the heart of how ... CXO ( Customer Experience Operations) evolves across 540+ locations . In...continuous improvements * Act as the primary liaison for cross- functional stakeholders, ensuring clarity and accountability * Operate autonomously… more
- Amazon (Seattle, WA)
- Description We are seeking an experienced Principal Program Manager to join the Worldwide Defect Elimination (WWDE) team within the larger Stores - Customer ... as well as deep dive and understand the associated customer experience. The role will support partner teams with...life You will work closely with senior leaders across cross- functional stakeholder teams within Amazon to drive collaboration and… more
- Amazon (Bellevue, WA)
- Description Amazon Global Logistics is seeking a Sr. Customer Insights manager to help us uncover customer needs and translate them into actionable insights ... and "now what" to drive business impact. - Build scalable and nimble customer insights solutions, tools, and processes. - Communicate complex concepts clearly and… more
- Amazon (Seattle, WA)
- Description Everything we do at Amazon is focused on being "Earth's Most Customer -Centric Company". At the core of this customer centricity is the Worldwide ... you a few things as we navigate the most customer -centric company on Earth. The Amazon Customer ... Service Finance team is looking for a Finance Manager to join our growing business to partner with… more
- Amazon (Seattle, WA)
- Description The Worldwide (WW) Concessions Planning Sr. Program Manager will have cross functional responsibilities and needs to be passionate about the ... customer defect reduction experience, as well as cross-team partnerships...weekly and monthly mechanisms which aim to provide improved customer experience as Amazon launches initiatives or initiates changes,… more
- Amazon (Bellevue, WA)
- …ensure our customers get their packages on time, every time. As a Senior Program Manager for Middle Mile Customer Experience, you will be the end-to-end owner of ... narrow your focus to initiatives with the most impact, and lead cross- functional initiatives to deliver results. You will "mechanize" workstreams by creating… more
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