• Corporate Account Manager - Shipbuilding

    ITW (Albany, NY)
    …quality, and safety** in their welding and fabrication operations. Ready to shape the future of the customer experience at ITW Welding? Apply today ... Trust, Shared Risk, and Simplicity** -while creating measurable impact in customer satisfaction and business results. Your impact will include: + **Strategic… more
    ITW (11/18/25)
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  • Support Escalation Management

    Microsoft Corporation (New York, NY)
    **Overview** With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers ... or a specific region/area. Models best practices to support the customer experience .Identifies trends across internal postmortems and suggests resources… more
    Microsoft Corporation (11/21/25)
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  • CX Consumer Senior Program Lead

    Coinbase (Albany, NY)
    …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day,...the intersection of product and support to transform the customer experience . We're hiring a Senior Program… more
    Coinbase (10/30/25)
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  • In-Plant Solutions Specialist

    MSC Industrial Supply Co. (Whitesboro, NY)
    …and Lean/Six Sigma events. + Collaborate with the account team to maximize customer satisfaction and identify future opportunities. + Resolve on-site product and ... 2 million products and have over 80 years of experience across dozens of industries. We aim to execute...located at a large strategic account(s) and supports the customer facility. This associate will provide excellent service to… more
    MSC Industrial Supply Co. (10/02/25)
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  • Senior CX Strategist

    MetLife (New York, NY)
    …strategic insights around customer experiences in current state and a future state experience vision around product/segment strategy. This work sits at ... a business focus with design strategy rigor, insights and application of experience principles to key business challenges, opportunity and solution areas… more
    MetLife (09/28/25)
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  • Sr. CX Strategist, 3PX, Private Pricing…

    Amazon (New York, NY)
    …you will help scale the private pricing program by driving improvements to the customer experience to minimize friction and improve business outcomes for both ... was conceived from the belief that many current and future AWS customers can realize more value from cloud...sales, marketing, or related field - 2+ years of experience in customer experience (CX)… more
    Amazon (11/20/25)
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  • Software Engineer

    Coinbase (Albany, NY)
    …Role *As part of Coinbase's Enterprise Applications and Architecture organization, the CXCM ( Customer Experience Channel Management) team is on the front lines ... not only meet today's needs but also anticipate the future of customer engagement. Role - In...building complex, scalable applications that directly impact the Coinbase customer experience . You will work on developing… more
    Coinbase (11/07/25)
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  • Staff Software Engineer, Backend (Platform - Core…

    Coinbase (Albany, NY)
    …scale, and 3) scale across a variety of domains enabling AI to enhance every part of customer experience and internal processes. It is day 1 for us. We are laser ... so that users can have a consistent and high-quality experience . The Core Automation team envisions a future...working across cross functional teams to offer a delightful customer experience , improve compliance posture and deliver… more
    Coinbase (11/07/25)
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  • Senior Staff Software Engineer, Backend (Platform…

    Coinbase (Albany, NY)
    …and 3) scale across a variety of domains enabling AI to enhance every part of customer experience and internal processes. It's day 1 for us. We're laser focused ... economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day,...working across cross functional teams to offer a delightful customer experience , improving compliance posture and delivering… more
    Coinbase (10/03/25)
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  • CX Incident and Bug Analyst III

    Coinbase (Albany, NY)
    …its mission. We're looking for an individual who has a passion for making the customer experience seamless and fantastic. You have a strong passion for the ... economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day,...manner. * Serve as an escalation point for the Customer Experience organization in high touch critical… more
    Coinbase (10/15/25)
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