• Customer Communications Technology Sr.…

    Deloitte (Gilbert, AZ)
    …work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability to share new ideas and ... to team members, as needed. + Lead the onshore efforts for the Genesys solution ecosystem, assist in client management, technical grooming, defect resolution, RCA +… more
    Deloitte (06/11/25)
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  • Genesys Cloud Systems Analyst

    Insight Global (Phoenix, AZ)
    …Contact Center Operations and Technology Enablement. A strong working knowledge of Genesys Cloud Platform and Microsoft Dynamics 365 is essential to ensure alignment ... Systems Analyst or similar role in Contact Center operations. Strong knowledge of Genesys Cloud Platform and Dynamics 365. * Experience working in Microsoft Office &… more
    Insight Global (07/30/25)
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  • Unified Comms Engineer

    Republic Services (Phoenix, AZ)
    …Center as a Service (CCaaS) environment. This includes integrating and managing Genesys CTI and/or CX products to deliver seamless and efficient customer ... while leveraging advanced cloud technologies. **PRINCIPAL RESPONSIBILITIES:** + Integrate Genesys platforms with existing IT infrastructure and third-party applications… more
    Republic Services (08/28/25)
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  • Senior Application Architect Contact Center…

    Humana (Phoenix, AZ)
    …involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner with product managers and product owners ... cloud contact center experience solutions (SaaS vendor solutions like NICE, Genesys , etc.)** + Experience in implementing capabilities including (but not limited… more
    Humana (08/27/25)
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  • Representative, Customer Experience

    Molina Healthcare (Tucson, AZ)
    …**PREFERRED EXPERIENCE** : + 1-3 years + Preferred Systems Training: + Microsoft Office + Genesys + Salesforce + Pega + QNXT + CRM + Verint + Kronos + Microsoft ... Teams + Video Conferencing + CVS Caremark + Availity To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package.… more
    Molina Healthcare (08/30/25)
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  • Senior Product Owner - Telephony

    CenterWell (Phoenix, AZ)
    …call center operations and KPIs in a lead capacity + Proficiency with Genesys or similar systems (Avaya, Cisco, etc), telephony protocols (SIP, VoIP), AI-driven ... voice analytics, and voicebots. + Prior experience developing telephony features to streamline workflows and maximize talk time, with knowledge in call monitoring, compliance, and data retention. + Experience working in Agile environments + Must be… more
    CenterWell (08/29/25)
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  • Residential Sales and Save Specialist

    WM (Phoenix, AZ)
    …software tools (ie Prospect and Customer Database, Proposal Program, Pricing Tools, Genesys , Green Pages etc.). + Acquires in depth industry and company knowledge ... in order to prepare complex proposals and make recommendations on equipment optimization and leasing options. + Proposes customer solutions that are compliant with appropriate local, state and federal regulations. + Updates and secures customer service… more
    WM (08/28/25)
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  • Principal RF Electronics Technical Lead

    RTX Corporation (Tucson, AZ)
    …equivalent + High Frequency Structure Simulator (HFSS) or equivalent + SystemVue/ Genesys or equivalent + Advanced Design System (ADS) or equivalent **Qualifications ... We Prefer** + Prior experience as a technical leader of an RF hardware design activity + Responsibility for cost and schedule performance reporting + Advanced degree in engineering, mathematics, physics, or related engineering degree + Experience in mentorship… more
    RTX Corporation (08/26/25)
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  • Senior RF Subsystem REA

    RTX Corporation (Tucson, AZ)
    …equivalent + High Frequency Structure Simulator (HFSS) or equivalent + SystemVue/ Genesys or equivalent + Advanced Design System (ADS) or equivalent **Qualifications ... We Prefer:** + Experience in mentorship or apprenticeship roles. + Technical oversight responsibilities for less-senior engineers. + Experience working across domains on complex projects. + Ability to prepare documentation with minimal oversight. + Background… more
    RTX Corporation (08/26/25)
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  • Remote Dialer Operations Analyst II

    Carrington (Chandler, AZ)
    …or 2-3 years in other program languages + Experience in Alarvia Via or Genesys Cloud and eWFM preferred + Experience with Python, Java, JYSON, and SSIS preferred ... + Previous experience in Project Management a plus + Predictive dialer experience a plus + Proven experience influencing in complex organization structures **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide… more
    Carrington (08/20/25)
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