- DriveTime (Tempe, AZ)
- …two-factor authentication tool experience) + Okta (any identity management solution) + Genesys (any phone system support experience) + Any VPN service experience + ... Any Remote access software **Key Competencies** + Good communicator and collaborator with the ability to explain technical concepts to non-technical users + Strong organizational skills and attention to detail + Excellent interpersonal skills + Resourceful… more
- Teleperformance USA (AZ)
- …Assist** + **Experience with integrating common telephony cloud solutions (eg Genesys , Amazon Connect, etc.)** + **Experience working with monitoring tools and ... strategies related to ITOM.** + **Project management experience or certification (eg, PMP, Agile/Scrum certifications).** **Certifications (Required):** + **ServiceNow Certified System Administrator (CSA)** **Certifications (Preferred):** + **ServiceNow… more
- Sprinklr (AZ)
- …Experience with major CCaaS and CPaaS platforms (eg, Sprinklr, Twilio, Five9, Genesys , NICE CXone, Talkdesk, or similar). + Familiarity with programmable voice APIs, ... call analytics, and cloud-native infrastructure (AWS, Azure, GCP). + Relevant certifications (SIP School, AWS, PMP, CCNA/ Collaboration, etc.). **Why You'll Love Sprinklr:** We're committed to creating a culture where you feel like you belong, are happier… more
- The Hartford (Scottsdale, AZ)
- …ethernet cable; and (3) 100MB download/10MB upload. Contact/Call center role using Genesys softphone and Citrix/ATO users. Users who participate in frequent Teams ... video conferences, as well as those who download/upload large file content throughout the workday. + To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. Compensation The listed… more
- Chewy (Phoenix, AZ)
- …understanding of contact center operations, workforce management tools (eg, Kronos/UKG, NICE, Genesys ), and key performance metrics. Expertise in using the tools for ... running customer care programs and driving operational improvements. + Strong leadership skills, with a consistent track record of developing teams, driving performance, and leading continuous improvement initiatives. + Strong verbal and written communication… more
- RTX Corporation (Tucson, AZ)
- …equivalent + High Frequency Structure Simulator (HFSS) or equivalent + SystemVue/ Genesys or equivalent + Advanced Design System (ADS) or equivalent **Qualifications ... We Prefer** + Mentorship or apprenticeship experience + Technical oversight responsibilities for less-senior engineers + Working across domains on complex projects + Architecting and requirements definition for complex RF products + Team lead experience on… more