- Deloitte (Miami, FL)
- …work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability to share new ideas and ... to team members, as needed. + Lead the onshore efforts for the Genesys solution ecosystem, assist in client management, technical grooming, defect resolution, RCA +… more
- Chewy (Plantation, FL)
- …Unified Communications team, focused on the design, implementation, and delivery of Genesys Cloud CX solutions! This role is critical in supporting our ... and modern contact center environment. The ideal candidate will bring deep Genesys Cloud CX expertise, strong architectural and integration skills, and the ability… more
- Evolent (Tallahassee, FL)
- …Familiarity with both cloud-based and on-premises contact center platforms (eg, Genesys , NICE, etc.). * Operational Insight: Deep understanding of contact center ... stakeholders. **Preferred Qualifications** * Platform Specialization: Hands-on experience with Genesys and NICE contact center solutions. * Industry Knowledge:… more
- Humana (Tallahassee, FL)
- …involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner with product managers and product owners ... cloud contact center experience solutions (SaaS vendor solutions like NICE, Genesys , etc.)** + Experience in implementing capabilities including (but not limited… more
- Sprinklr (FL)
- …and risk mitigation plans. + Work in tandem with providers like Twilio, Genesys , and other CCaaS platforms + Directly engage with prospects and customers around ... the full functionality of the Sprinklr platform and integrations with customer systems. + Ensure customer business requirements and KPIs are implemented according to defined scope, requirements, and best practices, delivering value at every touchpoint. +… more
- CenterWell (Tallahassee, FL)
- …with use of virtual contact center solutions such as 8x8 Virtual Contact Center, Genesys , Ring Central, Five/9, etc. + Knowledge of and strict adherence to HIPAA ... **Scheduled Weekly Hours: 40** PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format) **Use your skills to make an impact** **Alert** Humana values personal identity protection. Please be aware that applicants may be asked to provide… more
- Elevance Health (Altamonte Springs, FL)
- …+ Experience with Microsoft Office suite preferred. + Experience with Genesys preferred. + Bi-lingual or multi-language skills preferred. For candidates working ... in person or virtually in the below location(s), the salary* range for this specific position is $33.81 to $50.71 Locations: _Colorado_ In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and… more
- J&J Family of Companies (Jacksonville, FL)
- …thinking, and negotiation abilities. + Experience with Telephony Platforms such as Genesys PureCloud and CRM tools such as SalesForce, MSD, and eCommerce systems. ... + Proficient in Microsoft Outlook, PowerPoint, Excel, Word, and Teams. **Preferred Skills:** + Experience in customer experience, logistics, and analytics. + Six Sigma Green Belt or Black Belt certification is preferred. + FPX and/or PMP certification is… more
- The Hartford (Sunrise, FL)
- …ethernet cable; and (3) 100MB download/10MB upload. Contact/Call center role using Genesys softphone and Citrix/ATO users. Users who participate in frequent Teams ... video conferences, as well as those who download/upload large file content throughout the workday. + To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. Compensation The listed… more
- Molina Healthcare (Miami, FL)
- …multi-functional work units and tasks. Experience in Salesforce, EvolveNxt, SAP, Genesys Experience System Migrations **Preferred Experience** 6 - 8 years working ... in a claims processing system. Health care environment experience. To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and… more
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