• UC Engineer III

    Chewy (Richardson, TX)
    …Unified Communications team, focused on the design, implementation, and delivery of Genesys Cloud CX solutions! This role is critical in supporting our ... and modern contact center environment. The ideal candidate will bring deep Genesys Cloud CX expertise, strong architectural and integration skills, and the ability… more
    Chewy (09/01/25)
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  • Contact Center Technology Strategy & Modernization…

    Deloitte (Houston, TX)
    …solutions, including the migration of an on-premise Cisco platform to a cloud-based Genesys CX platform. The ideal candidate will possess expertise in Genesys ... solutions, conversational bots, and advanced analytics tools to complement the Genesys CX platform. + Solution Design & Architecture: Gather business needs… more
    Deloitte (08/28/25)
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  • Senior Application Architect Contact Center…

    Humana (Austin, TX)
    …involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner with product managers and product owners ... cloud contact center experience solutions (SaaS vendor solutions like NICE, Genesys , etc.)** + Experience in implementing capabilities including (but not limited… more
    Humana (08/27/25)
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  • Senior Delivery Consultant - Connect and Lex,…

    Amazon (Dallas, TX)
    …center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 3+ years designing and implementing ... services, including successful integration of 3+ contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred Qualifications - AWS experience preferred,… more
    Amazon (08/15/25)
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  • Delivery Consultant - Connect and Lex, Amazon…

    Amazon (Dallas, TX)
    …center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 1+ years designing and implementing ... web services, including successful integration of contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred Qualifications - AWS experience preferred,… more
    Amazon (08/15/25)
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  • Representative, Customer Experience

    Molina Healthcare (Fort Worth, TX)
    …**PREFERRED EXPERIENCE** : + 1-3 years + Preferred Systems Training: + Microsoft Office + Genesys + Salesforce + Pega + QNXT + CRM + Verint + Kronos + Microsoft ... Teams + Video Conferencing + CVS Caremark + Availity To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package.… more
    Molina Healthcare (08/31/25)
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  • Medicare Customer Service Specialist (Bilingual…

    Molina Healthcare (San Antonio, TX)
    …Top notch communication skills, both written and verbal are essential. Experience using Genesys and/or Sales Force software is a plus! Bilingual in Mandarin or ... Cantonese needed! **Job Summary** Responsible for continuous quality improvements regarding member engagement and member retention. Represents Member issues in areas involving member impact and engagement including New Member Onboarding, member plan benefits… more
    Molina Healthcare (08/31/25)
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  • Cloud Contact Center DevOps

    Fiserv (Frisco, TX)
    …of experience supporting and administering omni-channel cloud Contact Center solutions such as Genesys , NICE, Verint, or Cisco. + 2+ years of experience with SIP ... (Session Initiation Protocol), RTP (Real-time Transport Protocol), and WebRTC (Web Real-Time Communication) technologies. + Direct experience implementing Cloud Contact Center solutions in enterprise environments. + Experience integrating AI technologies into… more
    Fiserv (08/30/25)
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  • Senior Product Owner - Telephony

    CenterWell (Austin, TX)
    …call center operations and KPIs in a lead capacity + Proficiency with Genesys or similar systems (Avaya, Cisco, etc), telephony protocols (SIP, VoIP), AI-driven ... voice analytics, and voicebots. + Prior experience developing telephony features to streamline workflows and maximize talk time, with knowledge in call monitoring, compliance, and data retention. + Experience working in Agile environments + Must be… more
    CenterWell (08/29/25)
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  • Lead Solutions Consultant - Central

    Sprinklr (TX)
    …and social media management + Expertise in cloud contact center ecosystems ( Genesys , Amazon Connect, NICE, Five9) and cloud-based martech solutions. + **Strong ... knowledge of AI, automation, and ML frameworks** **,** with hands-on experience integrating AI-driven customer engagement solutions + Clear communicator who can command engagements with Executives, IT, and business leads, translating complex AI-driven… more
    Sprinklr (08/29/25)
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