• Pre-Sales Technical Consultant ServiceNow ITSM,…

    Teleperformance USA (TX)
    …Assist** + **Experience with integrating common telephony cloud solutions (eg Genesys , Amazon Connect, etc.)** + **Experience working with monitoring tools and ... strategies related to ITOM.** + **Project management experience or certification (eg, PMP, Agile/Scrum certifications).** **Certifications (Required):** + **ServiceNow Certified System Administrator (CSA)** **Certifications (Preferred):** + **ServiceNow… more
    Teleperformance USA (07/26/25)
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  • Sr. Implementation Consultant - Voice & Telephony

    Sprinklr (TX)
    …Experience with major CCaaS and CPaaS platforms (eg, Sprinklr, Twilio, Five9, Genesys , NICE CXone, Talkdesk, or similar). + Familiarity with programmable voice APIs, ... call analytics, and cloud-native infrastructure (AWS, Azure, GCP). + Relevant certifications (SIP School, AWS, PMP, CCNA/ Collaboration, etc.). **Why You'll Love Sprinklr:** We're committed to creating a culture where you feel like you belong, are happier… more
    Sprinklr (07/25/25)
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  • Capgemini General

    Capgemini (El Paso, TX)
    …Contact Center Technology platforms predominantly having worked on **Amazon Connect,** Genesys cloud etc. with additional experience is contact center platforms ... **Job:** _Developer_ **Organization:** _BSv_ **Title:** _Capgemini General_ **Location:** _TX-El Paso_ **Requisition ID:** _076408_ more
    Capgemini (07/24/25)
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  • Sales Development Specialist

    The Hartford (San Antonio, TX)
    …ethernet cable; and (3) 100MB download/10MB upload. Contact/Call center role using Genesys softphone and Citrix/ATO users. Users who participate in frequent Teams ... video conferences, as well as those who download/upload large file content throughout the workday. + To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. Compensation The listed… more
    The Hartford (07/24/25)
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  • Manager, Workforce Manager III

    Chewy (Richardson, TX)
    …understanding of contact center operations, workforce management tools (eg, Kronos/UKG, NICE, Genesys ), and key performance metrics. Expertise in using the tools for ... running customer care programs and driving operational improvements. + Strong leadership skills, with a consistent track record of developing teams, driving performance, and leading continuous improvement initiatives. + Strong verbal and written communication… more
    Chewy (07/18/25)
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