• Customer Communications Technology Sr.…

    Deloitte (Rosslyn, VA)
    …work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability to share new ideas and ... to team members, as needed. + Lead the onshore efforts for the Genesys solution ecosystem, assist in client management, technical grooming, defect resolution, RCA +… more
    Deloitte (06/11/25)
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  • Sr Analyst, Contact Center Technology

    Evolent (Richmond, VA)
    …Familiarity with both cloud-based and on-premises contact center platforms (eg, Genesys , NICE, etc.). * Operational Insight: Deep understanding of contact center ... stakeholders. **Preferred Qualifications** * Platform Specialization: Hands-on experience with Genesys and NICE contact center solutions. * Industry Knowledge:… more
    Evolent (08/08/25)
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  • Senior Application Architect Contact Center…

    Humana (Richmond, VA)
    …involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner with product managers and product owners ... cloud contact center experience solutions (SaaS vendor solutions like NICE, Genesys , etc.)** + Experience in implementing capabilities including (but not limited… more
    Humana (08/08/25)
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  • Lead Application Architect

    CGI Technologies and Solutions, Inc. (Fairfax, VA)
    …& Contact Center Technologies: Design and integrate IVR platforms (Nuance, Genesys , Microsoft) and cloud-based contact center solutions (AWS Connect, Google CcaaS). ... Azure, GCP, and cloud-native technologies. * Experience with Oracle Siebel, Nuance IVR, Genesys Cloud Architect, AWS Connect, and Google CcaaS and modern CRM SaaS… more
    CGI Technologies and Solutions, Inc. (05/31/25)
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  • Development Lead

    CGI Technologies and Solutions, Inc. (Fairfax, VA)
    …CRM. * Oversee the development and integration of IVR platforms (Nuance, Genesys , Microsoft) and cloud-based contact center solutions (AWS Connect, Google CcaaS). ... GCP, and cloud-native technologies. * Experience with Oracle Siebel, Nuance IVR, Genesys Cloud Architect, AWS Connect, and Google CcaaS. * Familiarity with SAFe… more
    CGI Technologies and Solutions, Inc. (05/31/25)
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  • Senior Delivery Consultant - Connect and Lex,…

    Amazon (Arlington, VA)
    …center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 3+ years designing and implementing ... services, including successful integration of 3+ contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred Qualifications - AWS experience preferred,… more
    Amazon (05/14/25)
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  • Director, Contact Center Technology

    CARMAX (Richmond, VA)
    …direct reports + Experience with lean/agile development processes + Experience with Genesys Cloud preferred **Work Location and Arrangement:** This role will be ... based out of the CarMax Home Office in Richmond, VA and have a Hybrid work arrangement **Work Authorization:** Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.… more
    CARMAX (08/08/25)
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  • Model-Based Systems Engineer (MBSE) Engineer

    Precise Systems, Inc. (Dahlgren, VA)
    …of a degree Desired Experience: + Modeling experience (eg, Cameo, MagicDraw, CORE, or GENESYS ) + 5 years of technical experience + Working group or IPT experience + ... Familiarity with white box and black box concepts + Experience routing an Information Support Plan (ISP) + Scripting proficiency + Experience working with Navy weapons system requirements + Familiarity with Agile development methods such as Kanban Must be able… more
    Precise Systems, Inc. (08/08/25)
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  • Inbound Contacts Representative - Remote

    CenterWell (Richmond, VA)
    …with use of virtual contact center solutions such as 8x8 Virtual Contact Center, Genesys , Ring Central, Five/9, etc. + Knowledge of and strict adherence to HIPAA ... **Scheduled Weekly Hours: 40** PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format) **Use your skills to make an impact** **Alert** Humana values personal identity protection. Please be aware that applicants may be asked to provide… more
    CenterWell (08/08/25)
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  • Technical Solutions Consultant - Service Now ITSM…

    Teleperformance USA (VA)
    …Assist** + **Experience with integrating common telephony cloud solutions (eg Genesys , Amazon Connect, etc.)** + **Experience working with monitoring tools and ... strategies related to ITOM.** + **Project management experience or certification (eg, PMP, Agile/Scrum certifications).** **Certifications (Required):** + **ServiceNow Certified System Administrator (CSA)** **Certifications (Preferred):** + **ServiceNow… more
    Teleperformance USA (07/26/25)
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