- Concentrix (Atlanta, GA)
- …career. \#LI-Remote **Description** Concentrix is looking for an accomplished and experienced Genesys Cloud CX Architect to join our expanding organization in ... Provider of the market-leading CCaaS platforms with this position focused on Genesys Cloud CX. We are looking for candidates who can immediately contribute to… more
- Humana (Atlanta, GA)
- …involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + **Experience with Conversational AI** + Partner ... Description** The Lead Solution Architect is responsible for Architecture design, planning, Cloud migration and performance of several platforms that are used to… more
- Molina Healthcare (Atlanta, GA)
- …the maturity of existing ** cloud -native UCaaS and CCaaS platforms ( Genesys Cloud )** through automation, analytics, and AI-driven optimization. + Align ... routing, predictive analytics, and sentiment analysis. + Integrate **Salesforce with Genesys Cloud ** to deliver a **unified "single pane of glass" agent… more
- ADP (Alpharetta, GA)
- …and on-prem contact center technologies such as Salesforce.com, ServiceNow, Oracle CRM, Genesys Cloud , Genesys InfoMart, Calabrio Voice Recording, Nuance ... other teams. **TO SUCCEED IN THIS ROLE:** + Advanced knowledge of cloud -based data engineering and data warehousing solutions, especially AWS, Databricks, and/or… more
- Teleperformance USA (GA)
- …with Now Assist and Creator Assist** + **Experience with integrating common telephony cloud solutions (eg Genesys , Amazon Connect, etc.)** + **Experience working ... skill sets current.** + **Experience in pre-sales for SaaS platforms or cloud -based solutions.** + **Familiarity with integration technologies such as REST/SOAP APIs… more
- Capgemini (Atlanta, GA)
- …and digital customer experience. . Familiarity with leading platforms (eg, Genesys , NICE, Amazon Connect, Salesforce, Verint) and how they support strategic ... and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The… more
- Capgemini (Atlanta, GA)
- …and automation, and experience design. + Familiarity with enabling platforms such as Genesys , NICE, Salesforce, or Amazon Connect is beneficial but not required. + ... and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The… more