- Capgemini (New York, NY)
- …development, specializing in multichannel self-service IVR and OmniChannel Orchestration Routing using Genesys Cloud CX. The ideal candidate will have hands-on ... and implement multichannel self-service IVR and OmniChannel Routing solutions using Genesys Cloud CX Architect. + Build and maintain applications across Voice,… more
- Capgemini (New York, NY)
- …in developing and implementing multichannel self-service IVR and OmniChannel Orchestration Routing using Genesys Cloud CX. The ideal candidate will have a strong ... Voice and Non-Voice applications including Chat, SMS, Email, and Bots using Genesys Cloud CX Architect. + Develop and integrate third-party services such as AWS… more
- Carrington (Albany, NY)
- …preferred or 2-3 years in other program languages + Experience in Alarvia Via or Genesys Cloud and eWFM preferred + Experience with Python, Java, JYSON, and SSIS ... preferred + Previous experience in Project Management a plus + Predictive dialer experience a plus + Proven experience influencing in complex organization structures **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which… more
- Lumen (Albany, NY)
- …* Experience selling Cisco Webex, Zoom, Microsoft Direct Routing, SIP, Lumen Cloud Calling and Genesys products with the corresponding professional services ... leadership and shape holistic collaboration solutions to meet customer needs ( cloud calling/PBX, meetings, while leveraging our enablement services and Lumen's other… more
- Amazon (New York, NY)
- …You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. ... realize their desired business outcomes when using the AWS Cloud . We work together with customer teams and the...platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 3+ years designing… more
- Amazon (New York, NY)
- …You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. ... realize their desired business outcomes when using the AWS Cloud . We work together with customer teams and the...platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 1+ years designing… more
- Capgemini (New York, NY)
- …and automation, and experience design. + Familiarity with enabling platforms such as Genesys , NICE, Salesforce, or Amazon Connect is beneficial but not required. + ... and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The… more
- Capgemini (New York, NY)
- …and digital customer experience. . Familiarity with leading platforms (eg, Genesys , NICE, Amazon Connect, Salesforce, Verint) and how they support strategic ... and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The… more