- Stanford Health Care (Newark, CA)
- …multiple sources and present it in a clear, impactful way. Preferred: Experience with Genesys Cloud CX, NICE inContact, Avaya CMS, Amazon Connect, or similar. ... Stanford Health Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center...Familiarity with scripting or automation tools (Python, R, VBA). Systems & Platforms: Work with data from contact center… more
- Newegg Inc. (Diamond Bar, CA)
- …and Product teams to ensure data quality and report accuracy. + Manage cloud -based contact center technologies ( Genesys Cloud , Amazon Connect), including ... actionable insights. + Work with raw data from various systems (eg, CRM, WFM, contact center platforms) to build...managing cloud -based contact center platforms such as Genesys Cloud or Amazon Connect. + Strong… more