- Evolent (Springfield, IL)
- …for key telephony and contact center technologies, including PBX, ACD, IVR, CTI , Dialer Campaigns, Surveys, Fax, and Workforce Management systems. * Collaboration ... requirements and recommend technical solutions to improve performance and processes. * Design & Configuration: Design , configure, test, and maintain contact… more
- Astellas Pharma (Northbrook, IL)
- …skilled Global Network & Call Center Technologies Lead to oversee the design , transformation, and secure operation of our global network infrastructure and ... transformation roadmap that emphasizes security, agility, and cloud readiness. + Design and implement network architecture that enables our Zero Trust security… more