• Delivery Consultant - Connect and Lex, Amazon…

    Amazon (Mountain View, CA)
    …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 1+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least… more
    Amazon (08/15/25)
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  • Senior Delivery Consultant - Connect and Lex,…

    Amazon (Mountain View, CA)
    …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 3+ years designing...including successful integration of 3+ contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred Qualifications - AWS experience… more
    Amazon (08/15/25)
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  • Systems Engineer / Systems Analyst - ITSM…

    Robert Half Technology (Martinez, CA)
    …+ Minimum 3 years of experience in a Systems Engineer, Systems Analyst, ITSM Developer , or similar role. + Strong knowledge of IT Service Management (ITSM) processes ... of experience in a Systems Engineer, Systems Analyst, ITSM Developer , or similar role. + Strong knowledge of IT...required). + IVR/Telephony integration experience - platforms such as Genesys , Twilio, or Cisco UCCE. + ServiceNow or ITIL… more
    Robert Half Technology (08/08/25)
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